Emily Murray
Mechanicsburg,PA
Summary
Developed training and leadership skills in a fast-paced coffeehouse environment, focusing on quality and consistency. Passionate about fostering growth and sharing knowledge, with strong emphasis on effective communication and team collaboration. Seeking to transition into a new role where these skills can continue to be utilized and further developed.
Overview
7
7
years of professional experience
Work History
Barista Trainer
Starbucks
03.2023 - Current
- Trained 4 new team members with positive reinforcement and respectful, encouraging coaching. Even amongst the less than ideal situations.
- Provided help to new team members, that were struggling being on their own, after training.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Trained new employees in groups and in one-on-one scenarios.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Increased employee retention by fostering a positive, supportive work atmosphere.
Barista
Starbucks
09.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Middle School Head Volleyball Coach
West Shore Christian Academy
08.2021 - 10.2021
- Coached the players on how to work as a team, and always aimed to create a fair playing field for all players, regardless of skill level.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Used knowledge from 12+ seasons of playing to help guide coaching approach to be on the level of the players.
Middle School Assistant Volleyball Coach
West Shore Christian Academy
08.2020 - 10.2020
- Assisted the coach with coaching and teaching players skills, in an effort to help them grow in their skills for the future.
- Helped to maintain a fair and positive environment for players.
- Worked alongside head coach to improve skills of players from
Food Service Worker
Bamboo Frozen Yogurt Cafe
01.2018 - 05.2018
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
N/A - Criminal Justice
Southeastern University
Lakeland, FL05.2021
High School Diploma -
West Shore Christian Academy
Shiremanstown, PA05.2020
Skills
- Organized
- Adaptive and creative
- People person
- Detail oriented
- Leadership experience
- Cleanliness standards
- Problem-solving
- Team player
- Active listener
- New hire training
- Conflict mediation
- Clear communication
Hobbies and Interests
- Volleyball
- Making jewelry
- Coloring
- Writing
Timeline
Barista Trainer
Starbucks
03.2023 - Current
Barista
Starbucks
09.2021 - Current
Middle School Head Volleyball Coach
West Shore Christian Academy
08.2021 - 10.2021
Middle School Assistant Volleyball Coach
West Shore Christian Academy
08.2020 - 10.2020
Food Service Worker
Bamboo Frozen Yogurt Cafe
01.2018 - 05.2018
N/A - Criminal Justice
Southeastern University
High School Diploma -
West Shore Christian Academy
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