EMILY MURRAY
12209 Penrose Trl. Raleigh,NC
Summary
Medical aesthetician with 15 years of hands-on experience overseeing team activities and performance. Passionate about helping people meet and maintain their aesthetic goals and creating their healthiest skin together. Loves to build relationships and loyalty amongst clients. Driven, dependable, motivated team leader knowledgeable about safety requirements, industry practices and regulations governing medical aesthetics work. Focused professional with attention to detail and clear communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Aesthetician
The MedSpa At Raleigh Plastic Surgery
Raleigh, NC
09.2023 - Current
- Promoted patient education of skincare to enhance patient confidence and reinforce therapy.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Built positive client relationships and guided clients through treatments.
- Provided customer service support by answering questions regarding treatments or product inquiries.
- Designed a customized facial treatment plan that meets individual client needs. Devices used include Diamond Glow, Glo2Facial, Lumenis M-22, Lutronics CO2, Clear & Brilliant, and Tixel.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Performed facial treatments on clients to correct and prevent skin conditions, including microdermabrasion, laser resurfacing, chemical peels, RF microneedling, IPL, and CO2 laser.
Manager
The Museum Spa & Laser Center
Raleigh, NC
01.2021 - 06.2022
- Work to effectively manage employee members, schedules, and equipment maintenance.
- Provides training and mentoring to employees, and is responsible for all orders and inventory control.
- Handles client and employee issues, and is responsible for hiring and payroll.
- Works directly with a plastic surgeon to ensure success and growth for the spa.
- Collaborates with representatives to introduce new marketing strategies, and plan events.
- Creates a professional and safe spa environment with innovative technology.
Medical Aesthetician
The Museum Spa & Laser Center
Raleigh, NC
08.2011 - 06.2022
- Performs medical aesthetic treatments, including medical microneedling, Dye-VL, Pixel RF, Erbium YAG, VI peels, Skinceuticals peels, SkinMedica peels, Dermasweep MD, Hydrafacial MD, and Ultherapy (Merz).
- Consults, analyzes, and creates treatment plans for clients based on their desired skincare goals, resulting in sales ranging from $16,000 to $25,000 per month.
- Works in conjunction with plastic surgeons and nurse injectors to ensure clients are given all options for skin rejuvenation.
- Plans skincare events to promote new products or treatments available.
- Trains new aestheticians on all procedures and processes.
Aesthetician
La Therapie
Cary, NC
01.2010 - 08.2010
- Performed all aesthetic treatments, including facials, microdermabrasion, peels, and waxing.
- Maintained retail product knowledge to answer customer questions, share benefits, and increase sales.
- Boosted repeat patient appointments and sales by offering reliable, quality service.
Education
Aesthetics
Miller-Motte College, Aesthetics Technology
Cary10.2010
BA - Communication Media
North Carolina State University
Raleigh, NC05.2007
Skills
- Conflict resolution
- Multitasking
- Team management
- Training & Development
- Employee supervision
- Time management
- Quickbooks
- Excel
- Education & Training
- Sales
Certification
- Ultherapy, MERZ - 2015
- Skin Pen Microneedling, Crown Aesthetics - 2013
- Erbium Yag Laser, Pixel RF, Alma - 2015 and 2021
- IPL, Dye-VL, Alma - 2015 and 2021
- RF Microneedling, Cutera - 2019
- Hydrafacial - 2018
- VI Peel, Vitality Institute - 2013
- PRP Microneedling, Crown Aesthetics - 2021
References
Joanne Riney; Colleague(954)816-2682 Collette Balbero;
Colleague (919)302-2714
Ryan Willis; Alastin Representative (919)473-6201
Timeline
Medical Aesthetician
The MedSpa At Raleigh Plastic Surgery
09.2023 - Current
Manager
The Museum Spa & Laser Center
01.2021 - 06.2022
Medical Aesthetician
The Museum Spa & Laser Center
08.2011 - 06.2022
Aesthetician
La Therapie
01.2010 - 08.2010
Aesthetics
Miller-Motte College, Aesthetics Technology
BA - Communication Media
North Carolina State University
- Ultherapy, MERZ - 2015
- Skin Pen Microneedling, Crown Aesthetics - 2013
- Erbium Yag Laser, Pixel RF, Alma - 2015 and 2021
- IPL, Dye-VL, Alma - 2015 and 2021
- RF Microneedling, Cutera - 2019
- Hydrafacial - 2018
- VI Peel, Vitality Institute - 2013
- PRP Microneedling, Crown Aesthetics - 2021
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