Clinical Director with comprehensive experience in managing healthcare operations and improving patient care outcomes. Known for fostering team collaboration and adapting to evolving clinical needs to ensure optimal service delivery. Proven skills in strategic planning and quality improvement, coupled with commitment to achieving high standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
360 Behavioral Health
01.2024 - Current
Successfully expanded 360 Behavioral Health into the Stockton area. Conduct all outreach and connections to increase cliental by one client per week.
Create budgets and lead the team to meet budget expectations (with a 100-126% accuracy rate).
Hire and train all staff members and complete evaluations. Manage all supervisors using effective strategies based on current research.
Complete all intakes and ensure that authorizations are aligned with the individual funder needs. Pull daily reports to ensure utilization of hours are accurate.
Complete and communicate all staff and client scheduling to maximize customer experience.
Hold difficult conversations with families and staff to resolve any issues at hand.
Up to date on leadership methods that create results Proactive to ensure that all duties get done timely. Can multitask to maximize my time in a high pace environment. Dedicated with a unique cultural perspective that elevates my ability to supervise and manage the entire team.
Group Clinical Manager, BCBA
Center For Autism and Related Disorders
09.2021 - 12.2023
Oversaw multiple Supervisors and Behavior Technicians at three different centers in Northern California remotely and in person for up to 100 clients.
Consulted on escalated issues related to all barriers for ongoing services and meeting budget expectations.
Trained and mentored clinicians to implement effective treatment plans and increase client success. Ensured that programs are up to date including assessments, reports, behavior intervention plans and lessons to create cohesive treatment plans according to medical necessity and individual client needs.
Reviewed all reports from BCBAs to ensure that they meet insurance standards and provide quality services.
Education
Master of Arts - Applied Behavior Analysis
Ball State University
05.2020
Bachelors Degree - Cultural Anthropology
Northeastern University
Boston, Massachusetts
05.2012
Skills
Computer: Experienced with Microsoft Word, Excel, PowerPoint, Teams, Outlook
Clinical leadership
Collaborative skills
Effective communication
Clinical quality improvement
Community outreach programs
Clinical standards
Certification
Board Certified Behavior Analysis (BCBA) Certification #1-21-48230 Next recertification: March 2027
High-Trust Leadership FranklinCovey Issued September 2024