Emily Nartowicz

• Organized charts, documents and supplies to maintain team productivity.
• Measured vital signs and took medical histories to prepare patients for examination.
• Processes incoming referrals, which includes a thorough review of patient’s medical history, recent and past testing, confirming patient’s testing meets criteria.
• Educate patients and families regarding planned procedures, medications and treatments. In person visits and by telephone.
• Collaborates closely with Interventional Cardiologist and Cardiothoracic surgeons to determine the best treatment plan for each individual patient.
• In person visits and by telephone with patients and families to educate them on the reason their provider referred them to the Valve Clinic, the procedure, testing requirements, and the device.
• Develops and oversee implementation and administration of internal policies and procedures in conjunction with standard policies and procedures. Interprets applicable laws, rules and regulations and ensures the practice is in compliance with them. Ensures regulatory compliance of the practice.
• Order and scheduling medical testing such as echos, TEEs, Pulmonary Function Tests, Carotid Ultrasounds, Heart Catheterization, CT scans, aortic valve replacement procedures (TAVR), and LAA implant (Watchman.)
• Provides patients with detail procedure instructions which must follow anesthesia guidelines.

Track and input all data into the NCDR National Cardiovascular Data Registry, ensuring all inputted data is documented in the patient’s chart. Continuing to stay up to date with NCDR’s specific definitions.

• Inputs data into the LAAO & TVT

• Provided secretarial and office management support while building cooperative working relationships.
• Scheduled appointments, meetings and events for management staff.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Coordinated travel arrangements and completed expense reports for travel reimbursement.
• Coordinated catering services for various functions, including sales trainings and department meetings.

• Greeted customers, answered questions and recommended specials to increase profits.
• Provided exceptional service to high volume of daily customers.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Trained new employees on restaurant procedures and plating techniques.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Explained menu items, describing ingredients and cooking methods upon request.
• Addressed food complaints with kitchen staff and promptly served replacement menu items.

• Collected patients' medical histories and documented important information in medical records.
• Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
• Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
• Enhanced patient comfort by answering questions, controlling noise and administering calming medications.
• Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
• Created backup copies of images by transferring images to storage media and maintaining digital filing system for backups.
• Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
• Conducted patient intake interviews to collect medical information and insurance details.

• Completed general administrative tasks to support radiology department.
• Educated patients on diagnostic imaging processes and positioning and counseled patients to address concerns and answer inquiries.
• Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
• Validated insurance and advised patients of benefits and coverage.
• Submitted claims to insurance companies and clearinghouses.
• Filed insurance claims by obtaining and entering data related to patient, insurance provider and medical code for procedures and services provided.
• Called patients to confirm scheduled appointments and obtain additional details.
• Delivered high-quality administrative and customer service to sustain patient and work flows.
• Retrieved faxes and uploaded documents to patient charts to assist clinical staff.

Certified Medical Assistant , Health Services/Allied Health/Health Sciences, General

2019 – 2020

Emergency Medical Technician, Emergency Care Attendant (EMT Ambulance)

2010 – 2011

EMT Massachusetts License Number: E888302