Cooking elaborate meals that rarely turn out the same way twice Hosting themed gatherings for family and friends (costumes or matching attire is often required) Aspiring food and wine tourist always “researching” new destinations Weekend adventurer Spin class regular (mostly for the playlists) Volleyball coach and player (equally competitive on and off the court)
Emily Narwold
Denver,USA
Summary
Strategic Human Resources leader with over a decade of experience driving recruitment, payroll, and employee engagement programs that strengthen organizational culture and performance. Expertise in designing scalable HR solutions, implementing process efficiencies, and leading talent strategies that support business growth. Known for building collaborative partnerships and delivering people-first initiatives that enhance retention and results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Visit Denver
03.2023 - Current
- Lead HR operations in alignment with Visit Denver’s mission, values, and DEI initiatives, ensuring an inclusive and engaged workplace.
- Manage bi-weekly payroll processing for 65+ employees, implementing system enhancements and processes that ensure accurate and timely updates for new hires, terminations, pay rate changes, etc., while maintaining full compliance with wage and hour laws.
- Implemented and maintained payroll systems, ensuring timely and accurate processing of salaries, benefits, deductions, and taxes.
- Administer employee benefits programs and support annual open enrollment, driving a smooth experience with 95%+ completion rates.
- Partner with managers to recruit, interview, and hire qualified candidates, reducing time-to-fill for key positions by streamlining ATS workflows and interview processes.
- Conduct onboarding and new hire orientation, standardizing processes that improved first-week completion of required trainings by 20%.
- Maintain HRIS and ATS systems, ensuring accurate and up-to-date employee records, payroll data, and reporting.
- Support compliance by conducting periodic audits of employee files and payroll records, ensuring adherence to federal, state, and local regulations.
- Collaborate on HR initiatives including employee recognition events, training sessions, and culture-building activities that strengthened employee engagement.
- Respond to employee inquiries and resolve conflicts with professionalism and confidentiality, leading investigations into employee relations matters and unemployment claims.
- Serve as a resource for leadership on HR policies, employment law updates, and best practices, contributing to organizational compliance and HR strategy.
Human Resources Coordinator
Maggie's Farm LLC
08.2021 - 03.2023
- Supported HR operations for a multi-state (Colorado and New Mexico) workforce of 300+ employees, managing employee life-cycle processes including recruiting, onboarding, benefits administration, and compliance.
- Facilitated new hire orientations
- Performs routine tasks required to administer and execute human resource programs for 300+ employees.
- The tasks include, but are not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Assisting with new hire orientations, processing new hire paperwork - including I-9s and W-4s
- Assisting employees to enroll in benefits.
- Conducting in-person and virtual trainings for executives, managers, and staff
- Reviews, tracks, and documents attendance of mandatory and non-mandatory trainings, continuing education, and work assessments
- Constructing tools such as PowerPoints and handouts for trainings
- Reviewing and approving timesheets and PTO requests through the HRIS system
- Processing bi-weekly payroll and issuing final checks through the HRIS system
- Processing and analyzing payroll reports
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices
- Maintains compliance with company policies and procedures
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the Human Resources Director.
- Attends and participates in employee disciplinary meetings, terminations, and investigations.
- Other responsibilities include office manager/executive assistant duties.
Client Support Specialist
Payroll Experts
04.2020 - 08.2021
- Client Support Specialist for Payroll Experts in the Glendale, CO office.
- Responsible for providing payroll, HCM, and software support to 50+ client base.
- Client base includes various industries, such as local and small businesses, restaurants, non-profit organizations, manufacturing, education, and medical groups.
- Support to my clients includes but is not limited to: Contacting clients daily per set processing schedule to obtain payroll data, including salary adjustments, special payments, tax allocation and employee deductions and/or adjustments.
- Keeping abreast of new and changing product offerings and software changes.
- Analyzing client needs and providing proper recommendations for product features/enhancements to ensure complete customer satisfaction.
- Timely and accurately set up Client/Company/Employees/Wages and processing of initial payroll, and other HCM modules they may purchase.
- Identifying current and future training needs through partnerships with other department leaders, job requirements analysis, as well as client feedback.
- Providing a professional external customer relationship with all clients as well as quality customer service to maintain a high rate of client retention.
Transition Specialist Representative
Paycom
09.2018 - 02.2020
- Project manager for Paycom out of the Stamford, CT field office.
- Responsible for implementing clients' system and products (ex: applicant tracking, onboarding, time and attendance, etc.); assisting clients with their first payroll; and training clients and their employees on how to use Paycom.
- Responsible for troubleshooting and resolving system issues for clients quickly and effectively.
- Implemented approximately $500,000 in revenue, I have worked with clients in various industries including: restaurants, non-profits, manufacturing, education, and medical groups.
Executive Team Leader - Logistics
Target
06.2017 - 07.2018
- Oversaw logistics operations which included four teams totaling 150 employees - logistics, backroom, presentation/pricing, and property management.
- Responsible for driving business operations by enhancing worklfow effciency across multiple departments, implementing inventory management systems, improving accuracy and reducing discrepancies, and properly staffing, training, and scheduling to execute these tasks.
- Maintaining an organized backroom with a positive location accuracy to replenish the sales floor in a timely manner throughout the day to drive sales
- Overseeing the Property Management Technician to ensure the store is clean and safe for the guests and employees
- Planning, organizing, and setting new transitions of merchandise throughout the store to attract buyers
- Partnering with the Store Team Leader to roll out company programs
- Ensuring staffing needs are met during Q4 and back-to-school seasons
- Analyzing schedules to minimize staffing costs while meeting business needs
- Ensuring team is well trained through development programs
- Actively participating in the performance management process, which includes delivering performance reviews
- Averaged strong metrics in backroom location accuracy (97.9% YTD), pick-on-time (97.6% YTD), unload timeliness and compliance (99.98% YTD), and set completion (97% YTD).
Executive Team Leader - Human Resources
Target
06.2015 - 06.2017
- Responsible for driving business through culture, staffing and training, and scheduling and wage management:
- Establishing an effective partnership with the Store Team Leader to roll out company programs
- Analyzing team health metrics to identify trends and plan of action to drive results
- Actively participating in the performance management process, which includes delivering performance reviews
- Analyzing schedules to minimize staffing costs while meeting business needs
- Developing accurate staffing plans based on needs and succession plans
- Monitoring retention culture in the store and developing preventative action plans to minimize turnover
- Ensuring team is well trained through development programs
- Maintained strong metrics in training (98.9% YTD), meal compliance (0.73% YTD), payroll (300 hours to the good YTD), and turnover (21% YTD - lowest rate in the district).
- Acted as an HR resource and store support to my peers within the district.
- Trained new leaders in role (i.e., current peers and interns).
- Campus recruiting team (2015-2017).
Executive Intern
Target
05.2014 - 08.2014
Education
Master of Arts - Communication
Bryant University
Smithfield, RIBachelor of Arts - Communication
Bryant University
Smithfield, RISkills
- HRIS Systems: UKG, ADP, Paycom, Wurk
- Recruitment & Onboarding: Full-cycle recruiting, candidate screening, interview coordination, new hire orientation
- Payroll & Benefits: Payroll processing, benefits administration, compliance auditing
- Employee Relations & Engagement: Performance management, conflict resolution, training facilitation, DEI initiatives
- Technical Tools: MS Office (Excel: V-Lookups, X-Lookups, Pivot Tables, Workpapers, etc), HRIS reporting, ATS management
Certification
- Professional in Human Resources (PHR) – Human Resource Certification Institute (HRCI), Earned Oct 2025 – Expires Jun 2029, Credential ID: 800352917PHR
Interests
Timeline
Human Resources Manager
Visit Denver
03.2023 - Current
Human Resources Coordinator
Maggie's Farm LLC
08.2021 - 03.2023
Client Support Specialist
Payroll Experts
04.2020 - 08.2021
Transition Specialist Representative
Paycom
09.2018 - 02.2020
Executive Team Leader - Logistics
Target
06.2017 - 07.2018
Executive Team Leader - Human Resources
Target
06.2015 - 06.2017
Executive Intern
Target
05.2014 - 08.2014
Bachelor of Arts - Communication
Bryant University
Master of Arts - Communication
Bryant University