Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Navarro

Pompano Beach,FL

Summary

Dynamic and reliable professional with a strong work ethic, honed at Sixty Vines. Proven ability to enhance customer satisfaction through effective multitasking and calm problem-solving. Skilled in toddler engagement techniques and maintaining a safe environment, fostering trust with families while ensuring well-being. Committed to delivering exceptional service in high-pressure situations.

Overview

2
2
years of professional experience

Work History

Personal Babysitter

Family Members
09.2023 - 12.2024
  • Provided a safe environment for children, ensuring their well-being and security at all times.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
  • Established strong relationships with families, fostering trust and open communication.

Food Runner

Sixty Vines
04.2023 - 09.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.

Restaurant Busser

Sixty Vines
04.2023 - 09.2023
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Restaurant Hostess

Sixty Vines
04.2023 - 09.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Somerset Academy Key Charter School
Deerfield Beach, FL

Skills

  • Strong work ethic
  • Organizational growth
  • Toddler engagement techniques
  • Adaptable problem-solving
  • Reliability and punctuality
  • Calm demeanor
  • Friendly and respectful
  • Follows directions
  • Positive and professional
  • Reliable transportation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Personal Babysitter

Family Members
09.2023 - 12.2024

Food Runner

Sixty Vines
04.2023 - 09.2023

Restaurant Busser

Sixty Vines
04.2023 - 09.2023

Restaurant Hostess

Sixty Vines
04.2023 - 09.2023

High School Diploma -

Somerset Academy Key Charter School

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