Emily Navarro
Pompano Beach,FL
Summary
Dynamic and reliable professional with a strong work ethic, honed at Sixty Vines. Proven ability to enhance customer satisfaction through effective multitasking and calm problem-solving. Skilled in toddler engagement techniques and maintaining a safe environment, fostering trust with families while ensuring well-being. Committed to delivering exceptional service in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Personal Babysitter
Family Members
Deerfield Beach, FL
09.2023 - 12.2024
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Established strong relationships with families, fostering trust and open communication.
Food Runner
Sixty Vines
Boca Raton, FL
04.2023 - 09.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Restaurant Busser
Sixty Vines
Boca Raton, FL
04.2023 - 09.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Restaurant Hostess
Sixty Vines
Boca Raton, FL
04.2023 - 09.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Somerset Academy Key Charter School
Deerfield Beach, FLSkills
- Strong work ethic
- Organizational growth
- Toddler engagement techniques
- Adaptable problem-solving
- Reliability and punctuality
- Calm demeanor
- Friendly and respectful
- Follows directions
- Positive and professional
- Reliable transportation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Babysitter
Family Members
09.2023 - 12.2024
Food Runner
Sixty Vines
04.2023 - 09.2023
Restaurant Busser
Sixty Vines
04.2023 - 09.2023
Restaurant Hostess
Sixty Vines
04.2023 - 09.2023
High School Diploma -
Somerset Academy Key Charter School