Summary
Overview
Work History
Education
Skills
Professionalattributes
Volunteer Experience
References
Timeline
Generic

Emily N Crenshaw

Rhome,TX

Summary

A reliable and safety-conscious professional, bringing relevant experience in hospitality, office administration, and lifeguarding. Adept at implementing an above-and-beyond approach to meet team needs, create a positive experience, and strive for perfection in creating a professional workplace. Have a strong understanding of safety, timing, comfort, communication, and teamwork combined with a knack for respecting client profiles. Adept at providing a welcoming and positive experience for all clients as a top priority. Excels in performing general office duties such as answering telephones, photocopying, filing, and faxing while ensuring that the office is organized and efficient. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

9
9
years of professional experience

Work History

Logistics Coordinator

A-gas Americas
06.2024 - 09.2024
  • Tracked orders and notified customers of status or potential delays.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Uphold all company policies relating to the safe delivery of our products.
  • Review all orders for appropriate scheduling, including but not limited to verifying EPA license, customer account status, and inventory availability prior to shipping.
  • Evaluate shipment location to ensure the order is delivered in a timely manner at the lowest cost.
  • Review and investigate any quality issues upon delivery and perform root cause analysis with the operations team.
  • Manage the freight carriers, quoting, invoicing, and dispute processes.
  • Work with the operations team to coordinate all actions, and act as a backup to the Shipping/Receiving Department.

Server (Full-Time)

Olive Garden
01.2021 - 12.2023
  • Welcome guests warmly and courteously, and take their orders accurately and efficiently
  • Provide excellent customer service by anticipating guests' needs and promptly responding to their requests
  • Record customers' food orders accurately and ensure they are appropriately prepared and presented
  • Serve food items in a timely and efficient manner, ensuring adherence to restaurant standards of quality and presentation
  • Keep up-to-date with menu items, ingredients, and preparation methods
  • Handle payments at the end of each meal using proper cash-handling procedures
  • Follow safety and sanitation guidelines and monitor the dining room for cleanliness and orderliness, clearing tables and resetting them as needed
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Volunteer

Campus Church Org - The Kats for Christ
- Current
  • Involve in planning, organizing, and leading multiple community recreational activities to foster social engagement and community building
  • Develop and facilitate bi-weekly events for fellow students, focused on team building and problem-solving exercises, promoting critical thinking and collaboration skills

Intern

Local Police Department
  • Involved in organizing digital/physical files and filing police reports, and pairing police reports and body cam footage for filing and submission
  • Maintained knowledge of proper filing protocols and procedures used in law enforcement agencies
  • Identify and correct errors in files and paperwork, as well as use technology and software to aid in file management and organization
  • Preserve confidentiality and security of sensitive correspondence while upholding the values and standards of the police department

Life Guard

Hawaiian Falls Water Park
06.2015 - 09.2017
  • Ensured the safety of guests at Hawaiian Falls Water Park by closely monitoring pool areas, enforcing rules, and responding quickly to situations that may arise
  • Conducted frequent surveillance of swimmers, utilizing solid observational skills to identify potential risks and hazards in the water
  • Demonstrated swift and effective action in performing water rescues on guests in distress through strong swimming and lifesaving skills
  • Provided exceptional customer service to park guests, including assisting those in need and responding to guest inquiries and concerns
  • Worked closely with fellow lifeguards and park staff, collaborating to ensure smooth operations

Education

High School Diploma -

Northwest High School
Justin, TX

Bachelors -

Sam Houston State University
Huntsville, TX
09.2024

Skills

  • Payment Receiving
  • Organizational
  • Customer Service
  • Public Speaking
  • Decision Making
  • Conflict Management
  • Problem-Solving
  • Recording Keeping
  • Time Management
  • Document Filing, Scanning, and Creation

Professionalattributes

  • Holds a friendly and service-oriented attitude to providing the highest possible levels of services in person and over the phone
  • Ability to foster professional working relationships with management and guests utilizing strong interpersonal and communication skills
  • Proficient in all MS Office Suite, including Word, PowerPoint, and Excel
  • Demonstrates the ability to maintain proper records with accuracy and timeliness
  • Flexible in adapting to changing needs and situations while maintaining high professionalism and ethics

Volunteer Experience

  • Volunteer, Campus Church Org - The Kats for Christ, Current, Involve in planning, organizing, and leading multiple community recreational activities to foster social engagement and community building, Develop and facilitate bi-weekly events for fellow students, focused on team building and problem-solving exercises, promoting critical thinking and collaboration skills
  • Life Guard, Hawaiian Falls Water Park, Roanoke, TX, 06/01/15, 08/31/17, Ensured the safety of guests at Hawaiian Falls Water Park by closely monitoring pool areas, enforcing rules, and responding quickly to situations that may arise, Conducted frequent surveillance of swimmers, utilizing solid observational skills to identify potential risks and hazards in the water, Demonstrated swift and effective action in performing water rescues on guests in distress through strong swimming and lifesaving skills, Provided exceptional customer service to park guests, including assisting those in need and responding to guest inquiries and concerns, Worked closely with fellow lifeguards and park staff, collaborating to ensure smooth operations

References

  • Jacob Barnett, Transportation Manager at A-Gas, (918) 636 0639 / Jacob.Barnett@agas.com
  • Karen Rodriguez, Logistics Lead at A-Gas, (432) 934-1596 / karen_nereida96@yahoo.com
  • Alex Encinas, Friend, office support assistant at UNT, (817) 247-5978
  • Tamarkus Guinn, Manager, Olive Garden, (936) 293-8216

Timeline

Logistics Coordinator

A-gas Americas
06.2024 - 09.2024

Server (Full-Time)

Olive Garden
01.2021 - 12.2023

Life Guard

Hawaiian Falls Water Park
06.2015 - 09.2017

Volunteer

Campus Church Org - The Kats for Christ
- Current

Intern

Local Police Department

High School Diploma -

Northwest High School

Bachelors -

Sam Houston State University
Emily N Crenshaw