Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Negrete

Anaheim,CA

Summary

Dedicated crew member with strong skills in customer relationship management and order processing efficiency. Committed to maintaining a positive atmosphere and ensuring food safety compliance. Detail-oriented professional with experience in food service operations. Skilled in conflict resolution and inventory management, contributing to smooth team collaboration and enhanced customer satisfaction during peak hours. Results-driven crew member known for operational efficiency and food safety compliance. Proven ability to handle customer inquiries swiftly and maintain cleanliness, ensuring exceptional guest experiences.

Overview

2
2
years of professional experience

Work History

Crew member

McDonald's
Anaheim, California
10.2023 - Current
  • Operated point-of-sale systems for efficient order processing.
  • Maintained cleanliness and organization of dining and service areas.
  • Assisted in food preparation following health and safety regulations.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Handled customer inquiries and resolved issues promptly and effectively.
  • Stocked supplies and managed inventory levels for daily operations.
  • Followed standard operating procedures for food safety and quality assurance.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Took orders from patrons and input selections into store computer system.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Packed fast food products in approved containers, cups, and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Upheld high standards of productivity and quality in operations.
  • Presented orders to guests within anticipated service times.
  • Adhered to health department regulations regarding food handling procedures.
  • Checked expiration dates on all products before serving them to customers.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Assembled and served meals according to specific guest requirements.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained an organized work area to ensure efficient operations.

Education

High School Diploma -

Magnolia
Anaheim, CA
05-2024

Associate of Science -

North West College
Anaheim, CA

Skills

  • Point-of-sale operation
  • Food safety compliance
  • Inventory management
  • Cash handling
  • Food preparation techniques
  • Customer relationship management
  • Team collaboration
  • Order processing efficiency
  • Conflict resolution
  • Attention to detail
  • Time management
  • Service orientation
  • Problem solving
  • Equipment maintenance
  • Cleaning and sanitizing
  • Inventory restocking
  • Self-discipline
  • Safety awareness
  • Customer service
  • Cleaning
  • Drive-thru operations
  • Menu memorization
  • Willingness to learn
  • Taking orders
  • Verbal and written communication
  • Workplace efficiency
  • Stock management
  • Sanitizing
  • Team contributions
  • Safety
  • Positive company representation

Languages

English
Full Professional
Spanish
Limited

Timeline

Crew member

McDonald's
10.2023 - Current

High School Diploma -

Magnolia

Associate of Science -

North West College