Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Emily Nevel

Brooklyn,WI

Summary

Highly motivated HR and customer service-focused office professional eager to contribute to team success and best practices through hard work, attention to detail, innovative ideas, and excellent organizational skills. Expertise in communicating with customers and clients, as well as strong interpersonal skills. Extensive background in human resources/employment and related roles. Adept at organizing and creating documents, maintaining accurate records, and scheduling logistics for meetings, conferences, and travel. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player who excels in completing various clerical tasks and offering staff support. Responsible, punctual, and productive even when working with little to no supervision. Influential [Job Title] with a proven track record of managing administrative challenges and helping companies succeed. Recognized for dynamic work ethic and team player attitude. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and excellent customer support. Strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Collaborative approach and commitment to excellence are well-known.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Madison Metropolitan School District
01.2015 - Current
  • Manage and maintain detailed administrative processes and procedures to drive efficiency and accuracy, and improve communication
  • Collaborates with all members of Staff and our student population, to communicate changes in processes and assist with problem solving as needed
  • Coordinate event planning, including logistical arrangements/ordering/staffing
  • Fosters a positive and welcoming attitude, and creates a space where collaboration can happen
  • Constantly working to implement methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency and quality of customer service
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Manages the organization, auditing, security, and confidentiality of records and files
  • Works with District staff and outside customers to refine practices and implement efficiencies
  • Have completed coursework in Bloodborne Pathogens Training, Building Safety and Security, Information Security, COVID-19 Health and Safety, Rescue Inhaler training, Glucagon and Epinephrine administration, and Reporting Violent Acts
  • Worked directly with the Safety and Security Administrator to implement and organize safety teams and processes for the building
  • Utilizes discretion and operates independently with minimal supervision
  • Completed coursework in Diversity in the office and workplace, including LGBTQIA+, Supporting Immigrants in the Workplace, Anti-Harassment Training, and Reporting Maltreatment in the Workplace
  • Participate in Staff Equity Circles and discussions, to further workplace culture and climate.

Office Manager/Owner

Nevel Performance Horses
04.2014 - Current
  • Manage daily business interactions with vendors and clients
  • Create and maintain web content and online marketing content
  • Monitor budgets and reviews and approves expenditures
  • Manage accounts receivable
  • Maintain supply levels and manage inventory
  • Oversee barn management and safety
  • Networking with public to create and maintain positive image for the business to drive customer retention.

Lead HR Employment Clerk/Substitute Hiring and Placement

Madison Metropolitan School District
  • Developed improvements to support successful training processes and assure Substitute competency and qualification, including verifying certifications
  • Oriented incoming Substitute teaching staff on District software and processes
  • Created and maintained personnel files to keep data efficient, organized and professional
  • Provided quality support and leadership through phone and email communications, data entry, and document management
  • Developed reporting processes for internal and external clients, including school Administrators, and a staff of 800 Substitute Teachers, and 200 Special Ed Assistant Substitutes
  • Interacted with customers by phone, email or in-person to provide information, assist with special requests, and assure a positive customer service experience.

Education

Equestrian Science

The University of Findlay
Findlay, OH

Hospitality Administration And Management

Madison Area Technical College
Madison, WI

Skills

  • Communications, both verbal and written
  • Accuracy and Attention to Detail
  • Self Motivated; work well independently or with a team
  • Correspondence Writing
  • Spreadsheet development
  • Information Security
  • Research
  • Proofreading
  • Quality Management
  • Calendar Management
  • Customer Satisfaction
  • Operations Support
  • Record preparation
  • Relationship Building
  • File and database management
  • Prioritization

Affiliations

  • American Paint Horse Association member and former Youth Club leader with the WI Paint Horse Club

Interests

I am interested in walking for fitness, horseback riding and gardening I am a textile artist, and enjoy designing and creating pieces that I am commissioned for

Timeline

Administrative Assistant

Madison Metropolitan School District
01.2015 - Current

Office Manager/Owner

Nevel Performance Horses
04.2014 - Current

Lead HR Employment Clerk/Substitute Hiring and Placement

Madison Metropolitan School District

Equestrian Science

The University of Findlay

Hospitality Administration And Management

Madison Area Technical College
Emily Nevel