Emily Newman

Procedures

• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Provided onboarding and orientation for new employees.
• Assisted in implementation of personnel actions: hires, terminations, promotions, performance, compensation, and record maintenance.
• Updated recruitment manual, documents, and processes, for HR Manager review and approval.

Talent Acquisition Processes

• Assisted with writing job descriptions and job postings.
• Reviewed and implemented recruitment system updates. Collaborated with HR Manager on recommended changes.
• Established job posting advertisements in consultation with HR Manager and hiring manager. Provided advertising information to Marketing for social media.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Participated in panel interviews.
• Provided feedback on candidates to hiring managers to help with decision making, maintained pre-interview folders, served as primary point of contact for candidates and ensured timely communications.
• Provided guidance and support to hiring managers throughout the recruitment and new hire onboarding process.

• Distribution of incoming company mail, phone calls, and faxes
• Administer record retention / destruction across all business units
• Maintain effective relations with office guides, property management and vendors for facility servicing, maintaining office supplies and equipment upkeep
• Partner with Human Resources to deliver exceptional onboarding experience for new personnel
• Full cycle recruitment support
• Work with HR to keep Org Chart current
• Assist COO with keeping Operations Manual current and useful for employee reference regarding all aspects of company operations
• Provide payroll backup support
• Event coordinator for bi-annual companywide retreats

• Technical support for hotel property management system (PMS), as well as primary organizer in system integration, configuration and data entry during system migrations
• Experience in Quickbooks including journal entries, printing checks, and familiarization with chart of accounts
• Continuous direct contact with customers in payment complication resolution with a proven ability to generate trust and positive client relations
• Overall hotel operational system consultant
• Continuous employee training including updating employee manual and designing training guides for front and back of the house
• Hotel revenue management including promotional planning and fine tuning interdepartmental operational efficiency, pulling reports for annual budgeting and rate planning by means of ADR analysis
• Human Resources management with aptitude in hiring and training new staff with aim to create a healthful, highly productive and friendly work environment
• Daily working one on one with Owner/Operator of the company