Emily Ngov
San Diego,CA
Summary
Passionate and creative hairstylist with a solid foundation in cosmetology. With a keen interest in developing advanced skills in cutting, coloring, and styling. Eager to apply a fresh, modern approach to haircare and contribute to a dynamic salon team. Known for excellent client communication, attention to detail, and a commitment to providing personalized service. Excited to learn from professionals while building a loyal clientele through dedication, creativity, and a passion for hair artistry.
Overview
3
3
years of professional experience
Work History
Freelance Hairstylist
07.2024 - Current
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Collaborated with clients for customized hair services, including coloring and styling.Built and maintained a loyal clientele through personalized service.
- Created a portfolio on Instagram, showcasing services, and before-and-after photos, leading to increased bookings. Care and maintenance for long-term results.
- Educated clients on hair care and maintenance for long-term results.
- Conduct in-depth consultations with clients to assess hair type, color preferences, and desired outcomes, recommending the best color services to meet individual needs.
- Mix and apply hair color formulations based on client preferences, ensuring optimal results and the maintenance of hair health.
- Educate clients on proper aftercare techniques, product recommendations, and hair care regimens to extend the longevity of their color.
Part Time Sales Associate
Five Below
11.2021 - 12.2024
- Delivered exceptional customer service by greeting customers, answering questions, and assisting in product selection, contributing to a welcoming environment.
- Built rapport with customers, creating a positive shopping experience and encouraging return business, fostering trust and loyalty.
- Managed store displays and stock organization, ensuring a visually appealing and functional retail space.
- Demonstrated excellent problem-solving skills by resolving customer complaints, processing returns, and finding solutions in high-pressure situations.
- Contributed to meeting sales goals by suggesting additional items, promotions, and products to customers, enhancing their shopping experience.
- Developed product knowledge in a fast-paced retail environment, learning about a wide range of items, from electronics to seasonal goods.
Education
License - Cosmetology
Bellus Academy
Poway, CA07-2024
Skills
- Hair Coloring
- Highlights
- Balayage
- Toning
- Creative Color
- Hair Styling
- Blowouts
- Permanent Waving
- Chemical Relaxing
- Attention to Detail
- Customer Service
- Team Collaboration
- Product Knowledge
- Multitasking
- Problem Solving
- Product Knowledge
Languages
Japanese
Native or Bilingual
Instagram:
@cosmoplanetemi
Timeline
Freelance Hairstylist
07.2024 - Current
Part Time Sales Associate
Five Below
11.2021 - 12.2024
License - Cosmetology
Bellus Academy
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