Emily Nguyen
68 GreenTree LN, Revere,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Team Leader Manager
Crocs
08.2020 - Current
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Sales Associate
Gap
11.2022 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Market Basket Grocery Store
02.2020 - 11.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Science - Marketing And Media & Communications
Salem State University
Salem, MA05.2025
High School Diploma -
Revere High School
Revere, MA06.2021
Skills
- Analytical Skills
- Product Knowledge
- Training and Development
- Organizational Skills
- Workload Management
- Time Management
- Customer Focus
- Customer Service
- Team Leadership
Languages
English
Full Professional
Vietnamese
Professional Working
Timeline
Sales Associate
Gap
11.2022 - 04.2023
Team Leader Manager
Crocs
08.2020 - Current
Cashier
Market Basket Grocery Store
02.2020 - 11.2020
Bachelor of Science - Marketing And Media & Communications
Salem State University
High School Diploma -
Revere High School