Emily Nguyen
Grand Prairie,TX
Summary
Person with well-trained experience in Sales and Customer Service in a fast-paced environment. Outstanding communication skills in two different languages (English, Vietnamese), remarkable cash-handling skills.
Overview
7
7
years of professional experience
Work History
Shift Leader
1102 Bubble Tea & Bites
Arlington , TX
12.2022 - 05.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Scheduled team members for shifts based on business needs and customer demand.
- Consistently delivering customer satisfaction at the highest level.
Cashier and Tea Server
Gong Cha Tea House.
Richardson, TX
04.2018 - 06.2019
- Assisted customers and fulfilled their orders in the quickest manner
- Managed and handled cash with professional manner
- Administered and monitored company's daily sales reports.
Cashier and Tea Server
Java Land Tea House
Richardson, TX
06.2016 - 12.2017
- Advised and assisted customers tea product concerns
- Managed and handled cash with professional manner
- Acknowledged dairy and beverage products with highly certified training courses.
Education
Associate of Arts - Business
Tarrant County College
Arlington, TXHigh School Diploma -
Naaman Forest High School
Garland, TXSkills
- Bilingual (English, Vietnamese)
- Oral and Written Communication
- Analytical Skills
- Teamwork and Collaboration
- Critical Listener
- Fast Learner
- Cash-Handling Skills
- Customer Relation
- Sales Skill
- Dairy and Beverage Knowledge
- Ability to Work Under High Pressure
- Self-Motivation and Discipline
- Interpersonal Skills with Strong Work Ethic
Timeline
Shift Leader
1102 Bubble Tea & Bites
12.2022 - 05.2023
Cashier and Tea Server
Gong Cha Tea House.
04.2018 - 06.2019
Cashier and Tea Server
Java Land Tea House
06.2016 - 12.2017
Associate of Arts - Business
Tarrant County College
High School Diploma -
Naaman Forest High School
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