Summary
Overview
Work History
Education
Skills
Timeline
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Emily Norton

Marietta,GA

Summary

Competent Accounts Receivable Specialist bringing three plus years of experience handling customer service and account management functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.

Overview

4
4
years of professional experience

Work History

Patient Accounts Coordinator

Lincare
02.2023 - Current
  • Maintained accurate records of over 1000 customer accounts.
  • Handle 30+ daily inbound customer service calls.
  • Responded to customer inquiries and provided detailed account information.
  • Entered client details and notes into system for interdepartmental access and review.
  • Researched billing errors and discrepancies to initiate corrective action.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
  • Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.

Bookkeeper

Ingles
07.2022 - 02.2023
    • Maintained and processed invoices, deposits, and money logs.
    • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
    • Reconciled and corrected issues with financial records.
    • Posted daily receipts and payments in accordance with corporate protocols.
    • Reported financial data and updated financial records in ledgers and journals.
    • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
    • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
    • Handled day-to-day accounting processes to drive financial accuracy.

Administrative Coordinator

Destination Weddings
01.2020 - 07.2022
    • Venue, Travel, and Hotel Bookings
    • Maintained office calendars to track important dates and deadlines.
    • Maintained databases and contact lists to keep important contact information accurate and up to date.
    • Coordinated and scheduled meetings and appointments to keep organization running smoothly.
    • Monitored and directed incoming mail and prepared outgoing mail.
    • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.

Education

High School Diploma -

North Paulding High School
Dallas, GA
05.2022

Skills

  • Database Maintenance
  • Correspondence Writing
  • Bookkeeping
  • Organizational Skills
  • Codes Reviewing
  • Payment Scheduling
  • Skip Tracing
  • Analytical and Critical Thinking
  • Documentation and Recordkeeping
  • Attention to Detail
  • Microsoft Office
  • General Ledger
  • Accounts Receivable
  • Health Insurance Claim Submission
  • Customer Service
  • AS400
  • Data Entry

Timeline

Patient Accounts Coordinator

Lincare
02.2023 - Current

Bookkeeper

Ingles
07.2022 - 02.2023

Administrative Coordinator

Destination Weddings
01.2020 - 07.2022

High School Diploma -

North Paulding High School

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Emily Norton