Emily O'Connor
Saint Johns
Summary
Dynamic and results-driven professional with over 20 years of experience across various industries, offering a strong foundation in computer proficiency, document preparation, sales, communication, team building, and organizational skills. Adept at managing complex tasks with meticulous attention to detail while delivering exceptional customer service and building lasting relationships. Proven track record of utilizing technology and problem-solving abilities to streamline operations and enhance business performance. Seeking to leverage expertise in document preparation, sales, communication, and organizational efficiency to contribute to a forward-thinking company.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Real Estate Broker Associate
Florida Homes Realty & Mortgage
12.2024 - Current
- Continue to leverage 20 years of expertise in real estate brokerage, specializing in residential and commercial property sales, client relations, and market analysis.
- Maintain an in-depth knowledge of local real estate markets, trends, and pricing, enabling clients to make informed decisions on property investments.
- Manage all aspects of property transactions, from initial client consultations and property showings to negotiations and closing processes.
- Guide clients through complex contract terms, ensuring legal and financial compliance throughout each transaction.
- Lead marketing strategies for property listings, utilizing digital platforms, social media, and traditional advertising to maximize exposure and attract potential buyers.
- Provide personalized advice on property value assessments, staging, and investment strategies to both buyers and sellers.
- Foster strong, long-term relationships with clients, earning repeat business and referrals through exceptional service and trust-building.
- Collaborate with lenders, title companies, contractors, and other professionals to facilitate smooth transactions and ensure client satisfaction.
- Continue to build a network of prospective buyers, sellers, and industry contacts, establishing a reputation for reliability and expertise within the real estate community.
Business Owner
Burgan Boutique LLC
09.2022 - Current
- Founded and manage a small craft business, specializing in creating custom, handmade products for individual customers, such as tumblers, apparel, and personalized gifts.
- Oversee all aspects of business operations, including product creation, customer service, marketing, sales, and financial management.
- Design, produce, and fulfill personalized orders, ensuring that each product meets customer expectations for quality and uniqueness.
- Handle all administrative tasks related to the business, including managing the LLC, bookkeeping, inventory control, and compliance with local business regulations.
- Create and maintain an online store, utilizing e-commerce platforms and social media to showcase products and reach new customers.
- Engage with customers to understand their needs and preferences, providing exceptional service and building long-term relationships.
- Use creative skills to develop new product ideas and adapt to changing trends, continually expanding the business’s offerings and customer base.
- Balance the time management of running a small business while maintaining other professional responsibilities, demonstrating strong organizational and multitasking abilities.
- Utilize graphic design skills to create custom designs for products, using platforms such as ProCreate, Silhouette Studio Business, Canva, and other design tools to bring client visions to life.
Special Projects Manager
YP Ministries
06.2017 - Current
- Adapted quickly to changing circumstances during projects execution without compromising timelines or desired outcomes.
- Delegated tasks to team members based on skill sets and availability, maximizing productivity and performance.
- Coordinated all aspects of group travel, from initial planning to execution, to deliver exceptional experiences.
- Led and coordinated all logistics and planning for a large religious pilgrimage group traveling overseas, ensuring smooth execution of travel and accommodations for participants.
- Worked collaboratively with a cross-functional team to organize all aspects of the journey, including transportation, lodging, and on-the-ground activities.
- Managed communications and group relations, ensuring clarity and understanding for all travelers regarding schedules, cultural expectations, and pilgrimage practices.
- Coordinated with external vendors, including airlines, hotels, and ground transportation companies, to negotiate contracts and secure optimal rates for the group.
- Developed and implemented marketing strategies to promote the pilgrimage and increase group participation, using social media and community outreach.
- Scheduled and managed pre-trip meetings to brief participants on itinerary details, safety protocols, and key spiritual milestones during the pilgrimage.
- Addressed any issues or emergencies that arose during the trip, providing timely resolutions and maintaining a positive experience for all participants.
- Worked closely with spiritual leaders and religious officials to ensure that the pilgrimage itinerary aligned with religious customs and practices.
- Managed budgeting and expenses, ensuring that the project stayed within financial constraints and that all costs were accounted for.
Broker Associate
RE/MAX Specialists
01.2004 - 11.2024
- Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
- Conducted thorough market research to identify profitable investment opportunities for clients.
- Implemented effective negotiation tactics to secure favorable terms in contracts for clients.
- Expanded network of contacts within the industry through active participation in local real estate associations.
- Evaluated property values using comparative market analysis techniques to advise clients on pricing strategies.
- Negotiated complex real estate transactions for successful closings, ensuring a positive experience for all parties involved.
- Advised clients on risk management strategies, helping them make informed decisions about their investments.
- Successfully closed challenging deals by employing creative problem-solving skills during negotiations.
- Coordinated seamless transaction processes by working closely with mortgage lenders, title companies, and inspectors throughout the sale process.
- Developed successful marketing brochures in close collaboration with creative team.
- Built strong relationships with clients, resulting in a high rate of referrals and repeat business.
- Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties.
- Assisted first-time homebuyers in navigating the complexities of purchasing property.
- Collaborated with legal teams to ensure compliance with all regulatory requirements during transactions.
- Arranged for inspections and surveys of sold properties.
- Completed training programs to remain updated and further develop proficiency of important industry information.
- Prepared contracts and related documentation according to strict standards.
Education
Real Estate Law/ Ethics
Florida Real Estate Institute
Jacksonville, FL 01-2004
Florida Community College of Jacksonville
Jacksonville, FL01-2003
High School Diploma -
Mandarin High School
Jacksonville, FL01-2001
Skills
- Residential sales
- Real estate marketing
- Branding and identity
- Social media marketing
- Real estate financing
- Real estate law
- Legal document preparation
- Project planning
- Relationship building
- Schedule management
- Teamwork and collaboration
- Independent worker
- Time management
- Office administration
- Attention to detail
- Professional and mature
- Problem-solving abilities
- Proofreading
- Excellent communication
- Resourceful
- Organizational skills
- Critical thinking
- Detail-oriented
- Data entry
- Microsoft Word
- Microsoft Excel
- Accuracy and attention to detail
- Fast typing speed
Certification
- Real Estate Broker License - Florida Real Estate Commission.
Languages
English
Full Professional
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Youth Development Programs
- Fundraising Events
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Growing herbs, vegetables, or fruits in home gardens
- Cooking
- Volunteering
- Camping
- Crafting
Timeline
Real Estate Broker Associate
Florida Homes Realty & Mortgage
12.2024 - Current
Business Owner
Burgan Boutique LLC
09.2022 - Current
Special Projects Manager
YP Ministries
06.2017 - Current
Broker Associate
RE/MAX Specialists
01.2004 - 11.2024
- Real Estate Broker License - Florida Real Estate Commission.
Real Estate Law/ Ethics
Florida Real Estate Institute
Florida Community College of Jacksonville
High School Diploma -
Mandarin High School
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