Summary
Overview
Work History
Education
Skills
Websites
INTERNSHIPS
Certification
Languages
Timeline
Hi, I’m

EMILY OGAWA

San Diego,CA
EMILY OGAWA

Summary

Dynamic Sr Account Manager at Think Jam with a proven track record in digital marketing and client relations. Expert in campaign management and strategic planning, I fostered brand loyalty and drove organic growth through innovative strategies. Adept at budget management, I consistently exceeded performance goals while collaborating effectively across teams.

Overview

9
years of professional experience
1
Certification

Work History

Think Jam

Senior Accounts Manager
05.2022 - Current

Job overview

  • Cross-departmental project management from brief to delivery, ensuring timelines are met, and budgets are used effectively, aligning with KPIs.
  • Analyzed market trends to inform client strategies and recommendations
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Key client relationship building through regular in-person networking, conventions, workshops, and entertaining, ensuring loyalty, and organic growth.
  • Fostered a culture of continuous improvement by sharing best practices and lessons learned with the broader account management team.
  • Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
  • Negotiated contracts with clients to ensure optimal pricing and terms of agreement.
  • Collaboration with creative and delivery teams to ensure concrete storytelling that meets the client brief across a range of account sizes and budgets.
  • Experience in managing and executing campaigns for major theatrical titles, including digital toolkits, influencer marketing, community moderation, and management.
  • Conducted regular meetings with clients to review performance metrics, progress, and future goals, identifying opportunities for account expansion.
  • Worked closely with executive team to establish sales targets and business development opportunities against broader business goals
  • Utilized job-related software to input customer order details into system, accept payments and update accounts.
  • Worked closely with executive team to outline company goals and transfer goals to account holders.

Modern Times Beer
San Diego, CA

CA
01.2016 - 01.2022

Job overview

  • I spent five years growing the brand with a tight-knit team (I was the second marketing employee), learning the business from the bottom up.
  • Managed brand social pages (350k+ followers) for 6+ locations, including. Communications, campaign strategies, creative ideation, brand safety, copywriting, press releases, product launches, data analytics, and special event promotion.
  • Worked collaboratively with all departments (sales, production, art, hospitality, E-Comm, and membership) from creative ideation through execution to ensure campaign KPIs and deadlines were met.
  • Managed multiple direct reports and freelancers; created weekly content capture plans, etc.

Education

01/2016

Bachelor of Arts from Communication
01.2016

University Overview

Skills

  • Multi-task management
  • Teamwork and collaboration
  • Organization
  • Brand management
  • Effective communication
  • Strategic planning
  • Multi-task management
  • Teamwork and collaboration
  • Organization
  • Brand management
  • Effective communication
  • Strategic planning

Websites

INTERNSHIPS

INTERNSHIPS
  • Allied Integrated Marketing, Warner Bros. Promotions Intern
  • BSS MKTG, Social Media Intern

Certification

  • Social Intelligence with Radarly: Foundations
  • WSET Level 1

Languages

Japanese
Elementary

Timeline

Senior Accounts Manager
Think Jam
05.2022 - Current
CA
Modern Times Beer
01.2016 - 01.2022
01/2016
Bachelor of Arts from Communication

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