Emily Ogle
Casa Grande
Summary
Ambitious restaurant bar manager with proven record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and focused on providing exceptional service and experiences for guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Bar Manager
Mission Royale Golf Club
10.2023 - Current
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Increased sales up to 40% month-by-month by creating and implementing marketing plans, menus, specials and promotions.
Pest Control (Contract Work)
Pigeon Solutions LLC
05.2023 - Current
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Conducted property walk-throughs to assess conditions, identify access points, and create pigeon removal and prevention plans.
- Provided repairs on roof tiles, removed pigeon waste, and fitted welded wire to solar panels and alcoves to prevent new nests.
Server/Bartender
Mission Royale Golf Club
12.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Cook E Jar
03.2021 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Shift Lead, Carhop
Sonic Drive In
03.2020 - 01.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Counter Help
Panda Express
05.2019 - 01.2020
- Supported catering efforts by assembling large-scale orders with attention to detail and punctuality for client satisfaction.
- Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon pickup.
- Greeted customers entering store and responded promptly to customer needs.
- Worked effectively in fast-paced environments.
Education
Associate of Arts - Liberal Studies
Central Arizona College
Coolidge, AZ01.2022
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ01.2020
Skills
- Building and maintaining professional relationships with customers
- Employee scheduling
- Organization and scheduling
- Conflict resolution and de-escalation
- Beverage making
- Data entry and analysis
- Versed in Microsoft Office applications (Word, PowerPoint, Excel)
Certification
- Arizona Food Handlers Card
- Arizona Title 4 Management Certification
Timeline
Restaurant Bar Manager
Mission Royale Golf Club
10.2023 - Current
Pest Control (Contract Work)
Pigeon Solutions LLC
05.2023 - Current
Server/Bartender
Mission Royale Golf Club
12.2022 - 10.2023
Server
Cook E Jar
03.2021 - 12.2022
Shift Lead, Carhop
Sonic Drive In
03.2020 - 01.2021
Counter Help
Panda Express
05.2019 - 01.2020
Associate of Arts - Liberal Studies
Central Arizona College
High School Diploma -
Casa Grande Union High School
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