Emily Oliver
Greensboro
Summary
- Friendly, outgoing, and charismatic team memeber, well suited to fast-paced customer service oriented businesses.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Wait Staff Member
Undercurrent Restaurant
Greensboro
11.2023 - 09.2025
- Provided attentive service to guests in a high-paced dining environment.
- Enhanced guest dining experience by providing detailed menu knowledge.
- Ensured timely food delivery by coordinating effectively with kitchen staff.
- Secured timely service delivery through strong relationships with vendors.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Bartender
College Hill sundries
Greensboro
01.2022 - 08.2023
- Ensured cleanliness and organization of bar area to enhance customer experience.
- Supported inventory management and supply ordering to maintain stock levels.
- Cleaned and organized bar area to ensure a welcoming environment.
- Trained new bartenders on drink preparation techniques to uphold service quality.
Bartender Shift Manager
Accordion Club
Durham
11.2020 - 09.2021
- Opened and closed bar, took inventory, restocked canned selections, changed kegs, received liquor orders, and maintained bar and cocktail ingredients while providing prompt, friendly service.
- Crafted liquor infusions, selected beers for rotating draft list, and researched seasonal beers for canned and draft selections.
- Delivered bar service for private events, including wine tastings, wedding receptions, art shows, and other parties.
Education
Associate of Science - Psychology
University of North Carolina at Greensboro
Greensboro , NC 05.2014 - 01.2017
Skills
- Familiarity with POS systems
- ALE compliance knowledge
- Customer service
- Microsoft Office
- Customer relationship management
- Scheduling coordination
- Inventory management
- Event planning
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
- Organizational skills
References
- Andy Renshaw, 828-242-7444, Owner College Hill Sundries
- Wesley Wheeler. 336-554-4930,Owner Undercurrent restaurant
- Joseph Rinaldi, 973-462-5530, Bar manager at Accordion Club
Timeline
Wait Staff Member
Undercurrent Restaurant
11.2023 - 09.2025
Bartender
College Hill sundries
01.2022 - 08.2023
Bartender Shift Manager
Accordion Club
11.2020 - 09.2021
Associate of Science - Psychology
University of North Carolina at Greensboro
05.2014 - 01.2017