Emily Ord
Mission Viejo,CA
Overview
4
4
years of professional experience
Work History
Cashier
Krave Kobe Burger Grill
06.2023 - 09.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Attractions Cast Member
Disneyland Resort
09.2021 - 11.2022
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
- Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
Fulfillment Expert
Target
09.2019 - 08.2021
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in warehouse operations.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
Education
Bachelor of Architecture - Architecture
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2026
Associate of Science - Architecture
Orange Coast College
Costa Mesa, CA05.2023
GED -
Trabuco Hills High School
Mission Viejo, CA06.2020
Skills
- Architectural Design
- Model Making
- Architectural Drafting
- Construction Documentation
- Adobe Creative Suite
- AutoCAD
Timeline
Cashier
Krave Kobe Burger Grill
06.2023 - 09.2023
Attractions Cast Member
Disneyland Resort
09.2021 - 11.2022
Fulfillment Expert
Target
09.2019 - 08.2021
Bachelor of Architecture - Architecture
California Polytechnic State University-San Luis Obispo
Associate of Science - Architecture
Orange Coast College
GED -
Trabuco Hills High School