Overview
Work History
Education
Skills
Timeline
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Emily Ord

Mission Viejo,CA

Overview

4
4
years of professional experience

Work History

Cashier

Krave Kobe Burger Grill
06.2023 - 09.2023
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Attractions Cast Member

Disneyland Resort
09.2021 - 11.2022
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
  • Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.
  • Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
  • Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.

Fulfillment Expert

Target
09.2019 - 08.2021
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in warehouse operations.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.

Education

Bachelor of Architecture - Architecture

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
06.2026

Associate of Science - Architecture

Orange Coast College
Costa Mesa, CA
05.2023

GED -

Trabuco Hills High School
Mission Viejo, CA
06.2020

Skills

  • Architectural Design
  • Model Making
  • Architectural Drafting
  • Construction Documentation
  • Adobe Creative Suite
  • AutoCAD

Timeline

Cashier

Krave Kobe Burger Grill
06.2023 - 09.2023

Attractions Cast Member

Disneyland Resort
09.2021 - 11.2022

Fulfillment Expert

Target
09.2019 - 08.2021

Bachelor of Architecture - Architecture

California Polytechnic State University-San Luis Obispo

Associate of Science - Architecture

Orange Coast College

GED -

Trabuco Hills High School

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Emily Ord