EMILY ORTIZ
Houston,Tx
Summary
Organized individual experienced in the residential property management. Proven of achieving rates and tenant retention, while ensuring compliance with local, state and federal regulations. Demonstrated ability to develop and maintain relationships with tenants, prospective tenants and vendors. Expertise in implementing innovative marketing strategies to drive occupancy and promote properties.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Aria at Kirkwood & Wilcrest
08.2025 - Current
- Developed relationships with residents to enhance community engagement and satisfaction.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
Leasing Consultant
Airport Crossing & Townhomes
12.2024 - 08.2025
- Facilitated property tours for prospective tenants, showcasing amenities and addressing inquiries.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
Leasing Consultant
The Landing at Westchase & Parkwest Place
06.2023 - 08.2024
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area.
- Processed application and lease agreement by conducting rental history, credit check, and background check.
- Met with current tenants to review and renew leases.
Cashier
Alief Nutrition
10.2019 - 04.2023
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Pay company bills by cash, vouchers, or checks.
Receptionist
Creative Connections Children Center
08.2017 - 10.2019
- Keep records on children daily activities, Perform general administrative task, Communicate with parents or guardian about children daily activities
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Assist customers by providing information and resolving their complaints
Education
High School Diploma -
Stanberry Home High School
Houston, TXSkills
- People Skills
- Organized
- Good Communication
- Self Motivated
- Spanish Speaking
- 4 of customers service
- Data Entry
- Leasing and sales
LANGUAGES
Spanish
Bilingual
Timeline
Leasing Consultant
Aria at Kirkwood & Wilcrest
08.2025 - Current
Leasing Consultant
Airport Crossing & Townhomes
12.2024 - 08.2025
Leasing Consultant
The Landing at Westchase & Parkwest Place
06.2023 - 08.2024
Cashier
Alief Nutrition
10.2019 - 04.2023
Receptionist
Creative Connections Children Center
08.2017 - 10.2019
High School Diploma -
Stanberry Home High School
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