Summary
Overview
Work History
Skills
Reviews
Timeline
Generic
Emily Otto

Emily Otto

St. Louis,MO

Summary

Extremely committed, experienced and diligent employee, with a strong work ethic and the ability to cultivate healthy relationships with all clients. Has outstanding planning and organizational skills; fluid and never shies away from a challenge. Takes pride in customer service and is experienced in all facets of the restaurant business. Has successfully maintained high sales during a trying economy.

Professional sales and business development leader with strong track record of driving growth and building successful teams. Adept at identifying strategic opportunities, forging partnerships, and closing high-value deals. Known for fostering collaboration and adapting to changing market dynamics. Skilled in strategic planning, market analysis, and relationship management.

Overview

16
16
years of professional experience

Work History

Director of Sales and Business Development

Russo's Catering
06.2011 - Current
  • Service's regular corporate accounts and private clients
  • Schedule staffing for events
  • Put together detailed proposals
  • Including price breakdown and suggested menus
  • Works with vendors & ordering on the behalf of my clients
  • Meets with prospective clients and give tours of our facilities
  • Estimates food quantities for all menus and parties
  • Works directly with the head chef, baker and serving captains in 'production meetings' to plan upcoming events
  • Writes contracts for clients and is responsible to convey their needs to our: Kitchen staff, production department, operations and serving staff
  • Managed my own facility, Spazio Westport, for 8 years while leading a sales team in opening a brand new venue in 2018, Piazza Messina
  • Consistently leading the sales staff in generate revenue (will send numbers upon request)
  • From April - October of 2012, successfully relocated over 250 events while the facility was being drastically rehabbed due to major storm damage

Event Coordinator

Hacienda Mexican Restaurant
09.2008 - 06.2011
  • Performed administrative and secretarial support functions for the General Manager(s) of a high-profile restaurant
  • Managed and coordinated multiple events and projects
  • Provided elite customer service for all clientele
  • Scheduled, staffed and executed large parties and events
  • Entrusted with monthly inventory and other clerical responsibility

Skills

  • Customer engagement
  • CRM management
  • Social media marketing
  • Target setting
  • Brand promotion
  • Trade show representation

Reviews

10/13/2024 • Kaley S

Russos catered our wedding at the McPherson Wedding Venue and was amazing! We did a package deal that included Food, Cake and Bar and I wouldn’t have changed a thing. The staff were so friendly and helpful during our wedding. The food was delicious, and our guests raved about it all night! The cake looked beautiful and was also delicious! One highlight for us was our Catering Contact. Emily was great to work with and was very responsive throughout the planning process. Any questions I had she answered within 48 hours and she gave us any advice we needed. Highly recommend Russos for any event!

9/03/2024 • Jean S

I had to use Russo’s due to where I had my venue and their agreement. I don’t regret my decision one bit! I worked with Emily Otto and she was always on top of it. She helped plan out timelines and answered so many emails. She was always easy to get a hold of when in need. I would use them again.

4/19/2024 • Hannah K

Russo’s Catering was an excellent choice for our wedding and seamlessly provided food and drink service with care and professionalism. Russo’s provides a tasting day for prospective catering clients, which unfortunately we had to miss due to schedule constraints. However, in our phone calls and in-person conversations, Emily Otto helped us walk through details large and small, and listened to our thoughts and gave helpful suggestions when needed. On the day of our wedding, Russo’s staff comprising of bartenders, bus staff, and buffet managers were thorough and professional. It was a such relief to know that our food and drink needs were fully handled, allowing us to be able to be fully present for our big day. A special shout-out for the staff member escorted my wife’s food and drinks to the table for her. This small detail alone solidified that our choice to book Russo’s was a good one. Now, onto the food! Friends and family alike raved about the buffet choices for weeks after the wedding. The food was fresh and delicious; the buffet offered enough variety to sample many dishes. Our guests with allergy needs were attended to with care and were provided excellent substitutions that were carefully considered and not just extra sides from the buffet. The cake that came with our wedding package was absolutely stunning and each flavor was a hit with our guests and wedding party. Finally, the bartenders were attentive and flexible for the venue which had multiple locations to serve which all flowed seamlessly. Please consider booking Russo’s catering for the important event in your life. Their attentiveness and delicious dishes will allow you to be fully present knowing that you are supported by professionals.

10/23/2023 • Jordan K

We recently used Russo’s catering for our wedding in October of 2023. We originally were working with Sherry and we were not having a positive experience but after she resigned & Emily took over our experience dramatically shifted for the better. Emily was very attentive and responsive with all the details for our day. She had multiple phone meetings with us to ensure all the details for our day were perfect. The food was excellent and staff was very professional the day of! We chose stations instead of a plated or buffet dinner. I would say an option of the type of meal you plan to have would be nice for the trial instead of buffet only.

Timeline

Director of Sales and Business Development

Russo's Catering
06.2011 - Current

Event Coordinator

Hacienda Mexican Restaurant
09.2008 - 06.2011
Emily Otto