Emily Overall
Winter Springs
Summary
Strategic, detail-oriented administrative expert with a proven track record in leadership, communication, and operational coordination. Recognized for delivering exceptional client service, driving organizational success, and fostering collaborative team environments.
Overview
3
3
years of professional experience
Work History
Account Assistant
Guignard Company
Longwood
08.2025 - Current
- Assisted in preparing financial documents and reports for accurate record-keeping.
- Provided exceptional customer service by addressing client inquiries in a timely manner.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized software and tools to streamline processes, enhancing overall performance.
- Collaborated with team members to streamline administrative procedures, improving workflow efficiency.
- Maintained filing systems for invoices and receipts to ensure organized records.
- Managed office supplies inventory, ensuring availability of necessary materials for operations.
- Supported colleagues by offering guidance that fostered a collaborative work environment.
- Prepared reports on the status of bonds and sent them to clients.
Administrative Assistant
Florida Municipal Power Agency
Orlando
02.2025 - 08.2025
- Scheduled appointments and arranged travel logistics for executives to ensure timely attendance.
- Managed daily office operations and organized schedules for team members.
- Coordinated cross-department communication to enhance project workflow efficiency.
- Prepared and maintained documents and reports to support decision-making in internal meetings.
- Utilized office software to create presentations and spreadsheets efficiently.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Sales Associate
Academy Sports Outdoors
Lake Mary
10.2024 - 02.2025
- Organized merchandise displays to enhance shopping experience and drive sales.
- Provided product information and recommendations to enhance customer experience.
- Processed cash transactions and payments accurately to ensure smooth customer checkout.
- Addressed customer inquiries and resolved issues to foster positive shopping experiences.
- Collaborated with team members to restock shelves and ensure product availability.
- Conducted inventory checks to monitor stock levels and report shortages.
Administrative Assistant
ProGen Industries
Mulberry
06.2023 - 03.2024
- Scheduled appointments and coordinated meetings for staff and management.
- Coordinated appointment schedules for staff and clients effectively.
- Managed incoming calls, provided information, and transferred inquiries.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and directed them to appropriate departments or personnel.
- Maintained organized reception area, creating a welcoming environment for visitors.
- Processed incoming and outgoing mail, packages, and deliveries to support timely communications.
- Provided administrative support by filing documents and managing records accurately.
- Collaborated with team members to streamline front desk operations, enhancing overall service quality.
Education
Bachelor of Science - Organizational Leadership
Southeastern University
Lakeland, FL04.2024
Skills
- Financial reporting
- Financial tracking
- Report generation
- Data management
- Microsoft Excel
- Office administration
- Document preparation
- Document organization
- Office coordination
- Customer relationship management
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Communication skills
Timeline
Account Assistant
Guignard Company
08.2025 - Current
Administrative Assistant
Florida Municipal Power Agency
02.2025 - 08.2025
Sales Associate
Academy Sports Outdoors
10.2024 - 02.2025
Administrative Assistant
ProGen Industries
06.2023 - 03.2024
Bachelor of Science - Organizational Leadership
Southeastern University