Emily Padilla
Watsonville,CA
Summary
Agile and adaptable team leader with motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Capitola Endodontics
06.2021 - Current
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Floor Manager/Visual Displays
Aritzia
07.2019 - 08.2022
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Promoted sales with high targets and clear goal attainment strategies for individual employees and teams.
- Submitted reports to senior management whenever sales were down or up 15% to aid in business decision-making and planning.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Lead Barista
Nordstrom eBar
01.2017 - 10.2019
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
- Controlled line and crowd with quick, efficient service
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise
- Highly engaged with customers during hectic periods to promote fun, positive environment
- Increased sales by 10% by arranging merchandise in innovative and eye-catching displays
Manager/Sales Associate
Sunshops Co
04.2014 - 09.2017
- Managed all aspects of store operations, organization, maintenance and purchasing functions
- Walked around facility frequently to check activities
- Trained new employees on proper protocols and customer service standards
- Priced merchandise, stocked shelves and took inventory of supplies
Education
Bachelor of Arts in Social Work - Sociology
San Jose State University
San Jose, CA05.2023
Skills
- Friendly demeanor
- Training and Development
- Customer service-oriented
- Active listening skills
- Technical aptitude
- Motivated team player
- Merchandising
- Employee Training
- Staff Management
- Dental Radiography
- HIPAA Compliance
- Infection Control Procedures
- Patient Safety
Certification
- First Aid/CPR Certified
- Infection Control
- Radiation Safety
Timeline
Dental Assistant
Capitola Endodontics
06.2021 - Current
Floor Manager/Visual Displays
Aritzia
07.2019 - 08.2022
Lead Barista
Nordstrom eBar
01.2017 - 10.2019
Manager/Sales Associate
Sunshops Co
04.2014 - 09.2017
Bachelor of Arts in Social Work - Sociology
San Jose State University
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