Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Christopher Pagan

Palmetto,FL

Summary

Seasoned Janitorial Site Manager with extensive experience directing daily operations for a high-traffic mall facility. Recognized for strong leadership, effective staff management, precise scheduling, and successful project planning. Skilled in training teams, improving productivity, and maintaining a clean, safe environment for tenants and visitors. Languages: Spanish – Native Fluency | English – Strong Proficiency

Overview

15
15
years of professional experience

Work History

Site Manager

Allied Universal Janitorial Services
03.2022 - Current
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Managed team scheduling and resource allocation to optimize workflow efficiency.
  • Implemented training programs for staff, enhancing skill development and performance.
  • Conducted regular inspections of facilities to maintain cleanliness and operational standards.
  • Collaborated with clients to address service needs and resolve issues promptly.
  • Analyzed operational processes, identifying areas for improvement and implementing solutions.
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.

Site Manager

Interstate Cleaning Corporation
08.2018 - 03.2022
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Inspected cleanliness of common areas and offices.

Team Member

Chick-fil-A
02.2011 - 08.2018
  • Collaborated with team to maintain efficient kitchen operations and ensure timely meal preparation.
  • Assisted in training new team members on food safety and operational best practices.
  • Prepared high-quality menu items—including sandwiches, salads, sides, and catering orders—following Chick-fil-A’s food safety and recipe standards.
  • Operated multiple kitchen stations such as fryers, breading table, grill, prep line, and dish area.
  • Followed strict food safety procedures including temperature logs, cross-contamination prevention, and sanitation protocols.
  • Ensured accurate portioning, fast production times, and consistent product quality during peak meal hours.
  • Maintained a clean, organized, and sanitized work area in compliance with Chick-fil-A and local health department regulations.
  • Restocked inventory, rotated products (FIFO), and communicated shortages to management to prevent delays.
  • Worked efficiently as part of a fast-paced team to meet high-volume demand while maintaining Chick-fil-A standards.

Skills

  • Team leadership
  • Site inspection and management
  • Quality assurance
  • Problem-solving
  • Staff management
  • Site coordination
  • Multitasking and organization
  • Safety procedures
  • Flexibility and adaptability
  • Supply ordering
  • Strategic planning
  • Shift scheduling
  • Operations management
  • Inventory management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Site Manager

Allied Universal Janitorial Services
03.2022 - Current

Site Manager

Interstate Cleaning Corporation
08.2018 - 03.2022

Team Member

Chick-fil-A
02.2011 - 08.2018
Christopher Pagan