Summary
Education
Research
Work History
Skills
Certification
Languages
Service
Other Things About Me
Timeline
Hi, I’m

EMILY PAJAZETOVIC

Iowa City,IA
EMILY PAJAZETOVIC

Summary

This expanded version of my resume for those who want to get a more complete overview of what I have to offer academically and professionally. If you have any questions, please contact me!

Education

Roy J. And Lucille A. Carver College of Medicine
Iowa City, IA

Masters from Masters of Clinical Anatomy
05.2024

University Overview

  • Relevant Coursework: General Histology, Gross Human Anatomy, Human Embryology

University of Iowa College of Liberal Arts
Iowa City, IA

Bachelor of Arts from Biology And Theatre Arts
05.2022

University Overview

  • Dean's List Fall 2019, Fall 2021
  • Awarded Outstanding Sophomore Sorority Member 2020
  • Dinette Myers Quiet Leader Award 2020
  • Alpha Chi Omega Member
  • UI Biology Club Executive Member

Research

Heart Rate Variability [HRV] in Pediatric Patients with Fontan Palliation

Work History

Mercy Iowa City

Certified Clinical Medical Assistant
05.2023 - Current

Job overview

  • Generated a new workflow for device checks and management through a hospital ownership and EMR transition
  • Prepared device check worksheets for physician review and billing
  • Coordinated with device representatives in office device checks and new device implant patient profiles and registration
  • Answered any clinical and scheduling questions regarding devices and device clearance for various testings and procedures
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed EKGs and other tests based on patient presentation in office.

Boston Scientific

Field Clinical Representative
05.2023 - Current

Job overview

  • Performed device interrogations and threshold checks on various types of cardiac rhythm management devices in clinical settings.
  • Reprogrammed devices for MRI and surgical procedures.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Worked closely with EP physicians across Iowa City, Coralville and Cedar Rapids in multiple different hospitals to execute device plan of care.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.

MercyOne Iowa Heart Center, Iowa Heart Center

Patient Care Technician (Electrophysiology)
01.2022 - 05.2023

Job overview

  • Implemented new organizational system for tracking in-office device checks, reducing mistakes and lost records substantially
  • Conducted electrocardiography tests on almost all patients including those with devices on antiarrhythmic therapy
  • Collaborated with the office manager and remote device nurse to coordinate device checks and follow up on device alerts
  • Coordinated with insurance companies and drug companies to provide cost assistance for patients
  • Identified and followed through on prior authorizations, referrals, and sample medication requests
  • Supervised and completed nursing in-box requests weekly
  • Verified 100% of patient information in the EMR system by interviewing patients, taking vital signs, reviewing their medical history, and confirming the purpose of their visit

MercyOne Iowa Heart Center

Patient Access Representative
01.2021 - 01.2022

Job overview

  • Created new patient profiles and scheduled cardiac referrals from inside and outside providers
  • Updated and maintained electronic patient system (NextGen) for all cardiac patients
  • Prepared appropriate medication samples for patient pickup
  • Managed phone calls per policy and service expectations for 90% of customers on the phone and those in the clinic
  • Collaborated with 9 doctors to ensure availability of appropriate programs and services to patients
  • Led the front-desk operations and was responsible for scheduling patient visits

UIHC Stead Family Children's Hospital

Certified Pharmacy Technician
05.2020 - 08.2021

Job overview

  • Compounded sterile IV medications, chemotherapy, and oral medications with 0% errors
  • Produced prescription labels and fulfilled medication orders according to the physician's request with 0% errors
  • Calculated dosages (100% error-free) for sterile and non-sterile prescriptions, dispensed medications, and filled prescriptions for approval
  • Organized medications for pharmacist to review by profiling prescriptions, preparing labels, and calculating quantities; met time-to- floor benchmarks 100% of the time
  • Maintained all Omnicell machines throughout the hospital, including inventory management, system access, and general usability, ensuring hospital staff had stock availability

University of Iowa Hospital and Clinics
Iowa City, IA

Unit Assistant: Department of Emergency Medicine
03.2020 - 05.2020

Job overview

  • Monitored high risk suicidal and homicidal psychiatric patients one on one.
  • Coordinated nursing with other services to promote continuity of total regimen of care prior to inpatient admission.
  • Maintained adequate stock of medications, supplies and equipment to meet patient needs.

Skills

  • Proficient in performing EKGs
  • EMR software (Epic, Nextgen,
  • Allscripts)
  • PowerPoint, Excel, Calendar)
  • Medication Reconciliation
  • Basic Life Support (BLS)
  • Chart Preparation

Certification

  • Certified Pharmacy Technician (CPht)
  • Certified Clinical Medical Assistant (CCMA)
  • CPR and First Aid (BLS)


Languages

English
Native or Bilingual
Croatian
Native or Bilingual
German
Professional Working
Serbian
Full Professional

Service

  • TKT Quarter Horses: Vaccination and Deworming of Livestock Volunteer (2018-2019)
  • Vida Volunteer Service-Learning: Costa Rica Medical Volunteer (2020)
  • Ivory Lotus: Mental Health Counseling Volunteer (2023)

Other Things About Me

  • I own a horse and partake in Western Horseback Riding and Trail Riding recreationally.
  • I have trained my horse for Equine Therapy use and temporarily provided him to serve at Miracles in Motion 2018-2019.
  • I used to tutor at the college level for UI in Elementary German.
  • I've been a teaching assistant intern in a Human Biology lab.
  • I am approved as a potential foster dog mom for multiple shelters across Central and Eastern Iowa.
  • I was the founder and advocate of the One More Too Many: Suicide Prevention in high school that still continues.
  • I've served with the VIDA Volunteer Medical Volunteer Service to provide free healthcare to rural and economically disadvantaged communities in Costa Rica.
  • I currently volunteer for a private mental health counseling center putting together and organizing mental health assessment documents for incoming military service members.
  • I am a costume designer and have designed shows for the last 6 years for multiple schools and theatre companies including: Des Moines Young Artist's Theatre, The University of Iowa Theatre Department, Coralville Performing Arts: Young Footliters, and Waukee Senior High School.

Timeline

Certified Clinical Medical Assistant

Mercy Iowa City
05.2023 - Current

Field Clinical Representative

Boston Scientific
05.2023 - Current

Patient Care Technician (Electrophysiology)

MercyOne Iowa Heart Center, Iowa Heart Center
01.2022 - 05.2023

Patient Access Representative

MercyOne Iowa Heart Center
01.2021 - 01.2022

Certified Pharmacy Technician

UIHC Stead Family Children's Hospital
05.2020 - 08.2021

Unit Assistant: Department of Emergency Medicine

University of Iowa Hospital and Clinics
03.2020 - 05.2020

Roy J. And Lucille A. Carver College of Medicine

Masters from Masters of Clinical Anatomy

University of Iowa College of Liberal Arts

Bachelor of Arts from Biology And Theatre Arts

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EMILY PAJAZETOVIC