Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Emily Palmer

Summary

Experienced professional with a strong background in software and education. Exceptional communication and project management skills. Excel at handling multiple tasks efficiently. Committed to making meaningful contributions and advancing organizational goals. Detail-oriented and dedicated to achieving success in all endeavors.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Software Quality Analyst

Paycom, HR Payroll Software - Benefits Module
07.2024 - Current
  • Effectively communicated with Developers to resolve issues
  • Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
  • Documented test results meticulously for accurate tracking of issues, facilitating efficient communication between QA and development teams by utilizing JIRA.
  • Boosted customer satisfaction with timely identification and resolution of critical issues during the development stage.
  • Reduced bug recurrence rates by creating comprehensive test plans and cases based on business requirements and technical specifications.
  • Delivered consistent high-quality results by adhering to established QA processes and methodologies.

Special Education Teacher

Lakehoma Elementary School
08.2019 - 05.2024
  • Lakehoma Special Education Department Head
  • Subject Matter Expert for Special Education Teachers regarding procedures and processes
  • Led professional development workshops on special education best practices for fellow staff members, enhancing overall teaching quality within the school community.
  • Implemented research-based teaching methodologies that resulted in increased student engagement and improved academic outcomes.
  • Coordinated special education students and teacher assistant schedules with master schedule.
  • Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
  • Led team by answering complex questions and mentoring personnel one-on-one.

Special Education Teacher

Hayes Elementary School
08.2017 - 08.2019
  • Fostered strong relationships with guardian, maintaining open lines of communication to ensure student progress.
  • Designed individual education plans to encourage student growth according to different learning abilities and needs.
  • Provided accommodations and modifications for students within the General Education setting
  • Collaborated with multidisciplinary teams to provide comprehensive support for students.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Maintained accurate records of student performance, attendance, and IEP objectives to ensure compliance with federal regulations and school district policies.

Special Education Teacher

Eisenhower Elementary School
08.2018 - 05.2019
  • Designed lesson plans to meet the individual needs of students per IEP
  • Collaborated with General Education Teachers, paraprofessionals, and related services to ensure classroom success
  • Organized and maintained appropriate documentation
  • Provided accommodations and modifications for students within the General Education setting
  • Created and implemented schedules for students and staff
  • Provided resource assistance for students

Education

Bachelor of Science - Special Education

Southwestern Oklahoma State University
Weatherford, Oklahoma
05.2017

Skills

  • Coaching and guidance
  • Clear and concise documentation
  • Organized and detail oriented
  • Critical thinking abilities
  • Project coordination
  • Effective communication
  • Customer service
  • Requirements analysis
  • Teamwork and collaboration
  • Analytical thinking

Certification

  • ISTQB Training
  • Certificate of Mastery for Language Essentials for Teachers of Reading and Spelling
  • WrightsLaw Special Education Law Conference
  • Oklahoma Teaching Certificate for Mild-Moderate Disabilities
  • Oklahoma Teaching Certificate for Elementary Education

Accomplishments

  • Fire Fighter Award
  • Above and Beyond Award
  • Helping Hand Award
  • Software Quality Assurance Top 30 for March

Timeline

Software Quality Analyst

Paycom, HR Payroll Software - Benefits Module
07.2024 - Current

Special Education Teacher

Lakehoma Elementary School
08.2019 - 05.2024

Special Education Teacher

Eisenhower Elementary School
08.2018 - 05.2019

Special Education Teacher

Hayes Elementary School
08.2017 - 08.2019

Bachelor of Science - Special Education

Southwestern Oklahoma State University

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