Emily Panipinto
Geneva,NY
Summary
Attentive Cosmetologist with over 16 years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aesthetician/ Nail Tech
Willowbrook Spa
05.2023 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Provided clients with knowledge of all cosmetic services being provided.
Hair Stylist
Self Employed
02.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Cosmetologist
Del Lago Resort And Casino
06.2021 - Current
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Demonstrated and sold hair care products and cosmetics.
- Delivered roots and gloss treatment, balayage highlights and toning glaze treatment.
- Performed rejuvenation techniques on all types of skin and hair.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Shaved, trimmed and shaped beards and mustaches.
- Assessed client features and preferences to advise personalized makeup and hair styling techniques.
- Assessed client needs and recommended skin care and anti-aging products.
- Conducted private client consultations.
- Instructed clients on how to apply make-up to achieve desired look.
- Completed procedures to remove pore blockages and unsightly blackheads.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Inspected client's skin to determine best courses of treatment.
- Set up patient rooms and sterilized equipment.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
- Designed customized facial and body treatments meeting individual client needs.
- Recommended home care regimen for desired results.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Provided excellent customer service and skincare treatments to clients.
- Built repeat client base to increase profits and stabilize cash flow.
- Completed daily customer appointments and updated master schedule.
- Assessed condition of clients' hands, removing dead skin and massaging hands.
- Met with clients to discuss needs, service preferences and special requests.
Elements on Vancleef
Sheryl Puylara
04.2020 - 07.2021
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
- Built repeat client base to increase profits and stabilize cash flow.
- Removed previously applied nail polish using liquid remover and swabs.
- Met with clients to discuss needs, service preferences and special requests.
- Prepared customers' nails in soapy water using swabs, files and orange sticks.
- Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
- Shaped and smoothed ends of nails using scissors, files or emery boards.
- Applied nail treatments, polish and artificial tips to complete manicure services.
Secretary
Romulus Central School District
11.2017 - 06.2021
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Maintained organized filing system of paper and electronic documents.
- Sent and distributed mail and parcels.
- Produced and distributed memos, newsletters and other forms of communication.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Greeted visitors and directed to appropriate location or person.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Scheduled meetings and sent invitations specifying time and location.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
License in Cosmetology Through NY State - Cosmetology
Continental School of Beauty Culture - Rochester
Rochester, NY04.2009
Skills
- Relationship Building
- Client Consultations
- Certified in QIQI hair transformation services
- Certified in Derma-planing
- Hair/Skin and Nail Assessments
- Issue Resolution
- Manicures and Pedicures
- Makeup Application
- Trend Awareness
- Makeup and Skincare
- Hair and Face Analysis
- Adaptable to Changing Client Needs
- Workstation Cleaning
- Multitasking and organization
- Skincare product sales
- Social media marketing
- Spa retail sales
- Relationship building and management
- Dermaplaning proficiency
- Manual lymphatic drainage
- Chemical facial peels
- Waxing and laser hair remova
- Cosmetology
- LED light therapy
Certification
Certified in Derma-plane
Certified in QIQI transformation services
Timeline
Aesthetician/ Nail Tech
Willowbrook Spa
05.2023 - Current
Hair Stylist
Self Employed
02.2022 - Current
Cosmetologist
Del Lago Resort And Casino
06.2021 - Current
Elements on Vancleef
Sheryl Puylara
04.2020 - 07.2021
Secretary
Romulus Central School District
11.2017 - 06.2021
License in Cosmetology Through NY State - Cosmetology
Continental School of Beauty Culture - Rochester
Certified in Derma-plane
Certified in QIQI transformation services
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