Emily Parker
Rockwall,TX
Summary
Dedicated and proactive Administrative Assistant at Automatic Sprinkler of Texas, skilled at managing vendor, customer, and employee relationships. Excels in accurate data entry and fostering positive interactions to support business success. Played a key role in streamlining processes, boosting efficiency, and enhancing overall company relations.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Automatic Sprinkler Of Texas
01.2020 - 07.2024
- Managed multiline phone system to ensure seamless communication.
- Organized and coordinated schedules for owners and sales team, including meetings, deadlines, and customers interactions, to optimize productivity.
- Planned and executed employee and customer events including maintaining promotional items and employee uniforms which helped enhance relationships, drive productivity, foster notoriety, and help create a positive workplace culture.
- Ensured accuracy and consistency in maintaining vendor and customer account information, upholding high standards of quality and reliability.
- Resolved and reconciled vendor invoice discrepancies through proper account coding, vendor statements, detailed expense tracking, freight cost adjustments, and accurate pricing validation.
- Supported the maintenance of digital financial records to streamline processes, promote transparency, and maintain financial integrity.
Senior Wait Staff Member
The Counter
01.2015 - 01.2018
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Assisted in training new waitstaff members to improve team performance and maintain high levels of service quality.
- Resolved customer complaints professionally, retaining customer loyalty and minimizing negative impact on business reputation.
Sales Associate
Nordstrom
01.2010 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Fashion Design
The Art Institute of Dallas
Dallas, TX Skills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Statement review
- Professionalism and ethics
- Payment scheduling
- Purchase order management
- Vendor relationship management
Timeline
Administrative Assistant
Automatic Sprinkler Of Texas
01.2020 - 07.2024
Senior Wait Staff Member
The Counter
01.2015 - 01.2018
Sales Associate
Nordstrom
01.2010 - 01.2014
Fashion Design
The Art Institute of Dallas
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