Emily Parker
Alabaster
Summary
Dynamic Administrative Officer with proven expertise at Birmingham VA Medical Center in office management and records administration. Enhanced productivity through effective scheduling and training, while ensuring compliance with industry regulations. Skilled in expense reporting and fostering strong professional relationships, contributing to a positive work environment and successful project outcomes.
Experienced with managing and optimizing office operations to enhance productivity. Utilizes strong organizational and communication skills to ensure smooth workflow and efficient task completion. Knowledge of team collaboration techniques and adaptability in dynamic work environments.
Administrative professional with proven track record in managing office environments and facilitating efficient operations. Known for strong focus on team collaboration and adapting to changing needs, ensuring reliable support across various functions. Displays excellent organizational and communication skills, contributing to seamless office management.
Highly motivated administrative professional with experience in streamlining office operations and improving efficiency. Strong focus on team collaboration and achieving results, flexible with changing needs. Adept in managing schedules, coordinating meetings, and handling correspondence. Known for reliability, strong organizational skills, and effective communication.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 16 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
20
20
years of professional experience
Work History
Administrative Officer/Secretary
Birmingham VA Medical Center
10.2009 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Contributed to successful projects by providing essential administrative support and resource management.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Created, prepared, and delivered reports to various departments.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Proofread and edited documents for accuracy and grammar.
- Trained employees on office policies and procedures.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Served as corporate liaison for finance, IT, and marketing departments.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Manager HR files, and worked with hiring, onboarding, and badge access.
Office Assistant
AIDB
01.2005 - 12.2008
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
Education
No Degree - Public Affairs
Shelton State
Tuscaloosa, ALHigh School Diploma -
Thompson High School
Alabaster, AL05-2004
Skills
- Office management
- Scheduling and calendar management
- Records management
- Documentation and control
- Scheduling appointments
- Human resources support
- Payroll and budgeting
- Personnel management
- Expense reporting
- Travel arrangements
- Training and coaching
- Database administration
- Document control
Timeline
Administrative Officer/Secretary
Birmingham VA Medical Center
10.2009 - Current
Office Assistant
AIDB
01.2005 - 12.2008
No Degree - Public Affairs
Shelton State
High School Diploma -
Thompson High School
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