Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Parkes

Enfield,CT

Summary

After exploring different career paths, I have found that I enjoy working alongside a Medical Office team. I am an organized and motivated employee eager to apply time management and organizational skills in various environments.

Overview

6
6
years of professional experience

Work History

Ophthalmic Medical Technician

Springfield Eye
Springfield, MA
04.2024 - Current
  • Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein examination, dilation, refraction and OCT Scans.
  • Provided instruction on contact lens insertion and removal techniques and answered questions regarding contact lens hygiene practices.
  • Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
  • Instructed patients on proper use of prescribed medications related to ocular care.
  • Obtained and recorded patient medical history.
  • Applied eye drops and medications as prescribed by the ophthalmologist.

Medical Office Manager

Orlen Eye Care
Holyoke, MA
07.2022 - 07.2024

While working at Orlen Eye Care, I had the position of being both an Optometric Technician and a Receptionist.

I had the responsibility of pre-testing patients, ordering and dispensing contacts, scheduling appointments, checking in and out patients, referring patients to more advanced offices for extra care, and answering incoming calls.

As well as my responsibilities as a Technician, my additional responsibilities as the Manager had been to keep track of sales, having meetings with Business Representatives, managed paper filing systems by recording information, updating paperwork and maintaining documents, interviewed, and trained medical office teams.

Optometric Technician

Forest Park Eye Care
Springfield, MA
12.2022 - 02.2023
  • As an Optometric Technician my responsibilities consisted of working with patients one-on-one in the exam room.
  • Use of the Auto Refractor, OCT Scans, going over medical history, medication list, ocular family history, systemic family history, checking pupils, observational fields, ocular muscle movement, cover test, visual acuity, and amsler grid testing.

Server

Longmeadow Country Club
03.2022 - 07.2022

Being a server consisted of not only taking orders and serving foods, but also hosting events. Because this restaurant was a Country Club, they hosted many events including weddings, baby showers, holiday parties, and awareness’s. I had the responsibilities of prepping for these events and serving food and alcoholic beverages.

Reason for leaving: I was looking for a job that would be suitable for my job career. Unfortunately, a server position wasn’t a requirement for an office position.

Store Coordinator

T.J. Maxx
11.2019 - 02.2022

When I started working at T.J. Maxx, I was a store associate with the duties of keeping the store clean and organized, helping customers with any questions and requests, and checking customers out on the registers. After approximately five months of doing the responsibilities and proving myself, I was offered the Store Coordinator position on November 1, 2021. Being a Store Coordinator was filled with the responsibilities of training new associates, sending associates to their designates departments when recover was needed, calling for associated over the intercom when registers needed to be in use, making hourly announcements over the intercom, answering outgoing calls to the store, communicating with customers when they had an issue with a product, making tickets and applying discounts to damaged items, making break and lunch times for associates, closing and opening registers, making sure the back counter and registers were clean and organized at all times.

Education

High School Diploma -

Somers High School
Somers, CT
06.2021

No Degree -

Asnuntuck Community College
Enfield, CT

Skills

  • Computer Proficiency
  • Call Answering and Routing
  • Positive Attitude and Energetic
  • Patient Benefits Confirmation
  • Multi-Line Telephone Skills
  • Reminder Calls
  • Appointment Booking
  • Call Transfers
  • Billing and Payment Processing
  • Organization and Efficiency
  • Patient Information Collection
  • Insurance Information Collection
  • Contact Lens Evaluation
  • Good Work Ethic
  • Organizational Skills
  • Understands Medical Procedures
  • Updating Medical Records
  • Examination Preparation
  • Refracting
  • Medical Scans
  • Slit Lamp Examination

Timeline

Ophthalmic Medical Technician

Springfield Eye
04.2024 - Current

Optometric Technician

Forest Park Eye Care
12.2022 - 02.2023

Medical Office Manager

Orlen Eye Care
07.2022 - 07.2024

Server

Longmeadow Country Club
03.2022 - 07.2022

Store Coordinator

T.J. Maxx
11.2019 - 02.2022

High School Diploma -

Somers High School

No Degree -

Asnuntuck Community College
Emily Parkes