Emily Pearce
Round Rock,TX
Summary
Dynamic professional with a strong background in customer service and research, honed at Fabletics and the University of Texas at Austin. Proven ability to analyze data and communicate effectively, enhancing customer experiences and supporting research initiatives. Skilled in Microsoft Office and retail merchandising, consistently delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Bookseller
Barnes & Noble
Round Rock, Texas
07.2025 - Current
- Assisted customers in selecting and purchasing books based on interests.
- Maintained organized displays and arranged merchandise for optimal visibility.
- Maintained knowledge of current and bestselling books and upcoming publications to fulfill customer requests.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Trained new staff on customer service best practices and store procedures.
- Managed procurement processes for diverse categories of goods and services.
Sales Associate
Fabletics
Austin, TX
08.2023 - 09.2025
- Engaged customers to understand their needs and recommend suitable products.
- Assisted in maintaining store appearance and product displays to enhance shopping experience.
- Educated customers on product features and benefits to facilitate informed purchasing decisions.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
Research Assistant
Unviersity of Texas at Austin
Austin, Texas
01.2023 - 05.2025
- Conducted literature reviews to support ongoing research projects.
- Assisted in data collection and organization for various studies.
- Managed laboratory supplies and maintained equipment functionality.
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Maintained a database of all research activities conducted during the course of each project.
- Prepared comprehensive reports summarizing research findings.
Education
Bachelor of Arts - Lingustics
University of Texas At Austin
Austin, TX07.2025
Skills
- Research methodologies
- Data analysis
- Customer service
- Effective communication
- Project management
- Microsoft Office
- Listening skills
- Retail merchandising expertise
Timeline
Bookseller
Barnes & Noble
07.2025 - Current
Sales Associate
Fabletics
08.2023 - 09.2025
Research Assistant
Unviersity of Texas at Austin
01.2023 - 05.2025
Bachelor of Arts - Lingustics
University of Texas At Austin