Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Emily Peck

Hartselle,AL

Summary

Exceptional customer service representative seeking role dedicated to service and support. Team player with passion for diverse and creative initiatives.

Overview

7
7
years of professional experience

Work History

Reader

Cast & Crew
Remote
04.2026 - Current
  • Assessed screenplay submissions for prestigious contest, upholding rigorous quality standards.

Writer/Editor

Freelance Ghostwriter
Remote
08.2025 - 02.2026
  • Wrote 200 page screenplay from 320 page manuscript in collaboration with writers and producers to ensure a successful creative vision.

LLM Analyst

GlobalLogic
Remote
10.2024 - 09.2025
  • Assisted Google engineering team in delivering high-quality work that enhanced AI products. Supported community development as a reviewer and trainer on various projects. Consistently met and surpassed performance expectations.

Senior Story Analyst

Coverfly
Remote
04.2019 - 01.2025
  • Critiqued numerous scripts to enhance quality and support writers in developing their craft. Maintained high satisfaction ratings. Reviewed scripts for prestigious industry contests, including Big Break, Diverse Voices, ScreenCraft, Nickelodeon, and Paramount.

Education

MFA - Film and Video Production

Florida State University
Tallahassee, FL
01.2010

Bachelors - English and Political Science

Washington & Lee University
Lexington, VA
01.2008

Skills

  • Exceptional Customer Service
  • Positive and friendly attitude
  • Dedicated and professional
  • Creative problem solver
  • Team Player
  • Creative Writing
  • Editing
  • Leadership

Led initiatives to foster adaptability within teams Championed a culture of hard work and resilience to enhance team performance Drove successful project outcomes by promoting a proactive approach to change

Ensured production of high-quality work to meet project specifications and client expectations

Oversaw customer service operations to optimize response times and elevate service quality Championed the creation of training programs for staff to strengthen customer interaction capabilities Established feedback mechanisms to foster continuous enhancement in service delivery

Promoted teamwork and transparency to strengthen group interactions and effectiveness

Developed and executed time management strategies to streamline workflow and ensure timely project completion

Upheld exceptional product quality benchmarks to strengthen brand reputation

Accomplishments

  • Close relationships with key Industry players
  • Great dynamic with colleagues and leadership, filling in as manager during managerial absences

Timeline

Reader

Cast & Crew
04.2026 - Current

Writer/Editor

Freelance Ghostwriter
08.2025 - 02.2026

LLM Analyst

GlobalLogic
10.2024 - 09.2025

Senior Story Analyst

Coverfly
04.2019 - 01.2025

MFA - Film and Video Production

Florida State University

Bachelors - English and Political Science

Washington & Lee University
Emily Peck