Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Emily (Emmy) Phipps

Emily (Emmy) Phipps

Ontario,CA

Summary

A multifaceted professional with almost a decade of HR, Benefits, and Accounting experience. As well as 17 years in the Cosmetology field, and VO Artist work in Corporate, podcast, and credited AudioDrama projects.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Accounting Specialist

Novo Logistics
06.2018 - 04.2025
  • Input financial data and produced reports using BMO, Bank of America, & Quickbooks.
  • Public Notary.
  • Integrated file management
  • HRIS system admin and superuser
  • Management & administration of benefits including planning and facilitating
  • Planned and facilitated Open Enrollment
  • Spearheaded benefits module build-out
  • 401(k) administrator including annual compliance & audits
  • EEOC-1 management
  • ACA compliance
  • HRIS project implementation management
  • Wage garnishment management
  • Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.

Hairstylist & Makeup Artist

Studio 775
09.2007 - Current
  • Licensed Cosmetologist – Self Employed

Voice Over Artist

Novo Logistics
07.2020 - 04.2025
  • Auto Receptionist, updated as needed
  • 4 Tier Auto Attendant for multiple locations

Voice Actor

Freelance
12.2019 - 12.2019
  • Played The Arsonist in the audiodrama “The Great Chameleon War”
  • Adapted scripts as needed during recording sessions, ensuring that dialogue remained engaging and authentic.
  • Remote direction via Zoom

Voice Actor

Our Strange Skies
10.2019 - 10.2019
  • Played Grace Brown in the podcast episode “Welcome to the Adirondacks: Ladies of the Lakes, Spirits of the Mountains”
  • Enhanced client's project by providing high-quality voice acting for a historical character role.

Freelance Artist

MAC Cosmetics
08.2011 - 02.2019
  • Artist, sales, customer service
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.

Human Resources Administrator

Novo Logistics
06.2016 - 06.2018
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.

Administrative Assistant

Novo Logistics
02.2016 - 06.2016
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or terminations per company policy guidelines.

Member Outreach Representative

Greater Nevada Credit Union
06.2014 - 02.2016
  • Outbound calling for New Member Satisfaction
  • Outbound calling for Mortgage
  • Member Service for online & phone support
  • Participated in company community outreach programs managing event booth and activities

Voice Over Artist

Greater Nevada Credit Union
09.2015 - 09.2015
  • Online education guide voice over for the online banking platform
  • Performed voice-over work for online education & new member portal navigation, increasing brand recognition & successful member interaction.

Party Planner

The Playroom
03.2011 - 04.2013
  • Executed successful and memorable email marketing campaigns.
  • Carried out various administrative duties including check-in, customer waiver forms, office work, and light cleaning.
  • Enhanced client satisfaction by executing memorable and well-organized events.
  • Maintained comprehensive records of past events, streamlining future planning efforts and improving overall organization.
  • Designed visually appealing promotional materials that showcased the company''s creativity and expertise in the industry.

Sales Associate

GAP Inc.
09.2007 - 10.2008
  • Customer service, sales
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Associate Degree - General Studies

Truckee Meadows Community College
Reno
12.2007

Diploma - Cosmetology

International Academy of Style
Reno
10.2008

Coursework - Business Administration and Management

University of Nevada-Las Vegas
Las Vegas
05.2007

Skills

  • Troubleshooting
  • Advanced Communication Skills
  • Creative Problem Solving
  • Analytical & Organizational Skills
  • Microsoft Suite, Google Suite, & Adobe Suite
  • Benefits Administration & Management (Health & Retirement)
  • Administration Assistance
  • Internal Auditing, Compliance
  • Project Implementation
  • HRIS Module Build-out
  • Customer Service & Sales
  • Visual Merchandising
  • Professional Makeup Artistry
  • Relationship Building & Management
  • Highly motivated self-starter
  • Nevada Licensed Cosmetologist

Accomplishments

    Human Rights Education Training: US Institute of Diplomacy & Human Rights

Certification

  • Notary Public Commission (Secretary of State, Nevada) Valid through Sept 2026
  • Cosmetologist License (Nevada State Board of Cosmetology)
  • The Rise of Superheroes & Their Impact on Pop Culture (edX Verified Certificate)

Languages

English
Native or Bilingual

Work Type

Part TimeContract WorkGig Work

Work Location

RemoteHybrid

Timeline

Voice Over Artist

Novo Logistics
07.2020 - 04.2025

Voice Actor

Freelance
12.2019 - 12.2019

Voice Actor

Our Strange Skies
10.2019 - 10.2019

Accounting Specialist

Novo Logistics
06.2018 - 04.2025

Human Resources Administrator

Novo Logistics
06.2016 - 06.2018

Administrative Assistant

Novo Logistics
02.2016 - 06.2016

Voice Over Artist

Greater Nevada Credit Union
09.2015 - 09.2015

Member Outreach Representative

Greater Nevada Credit Union
06.2014 - 02.2016

Freelance Artist

MAC Cosmetics
08.2011 - 02.2019

Party Planner

The Playroom
03.2011 - 04.2013

Sales Associate

GAP Inc.
09.2007 - 10.2008

Hairstylist & Makeup Artist

Studio 775
09.2007 - Current

Associate Degree - General Studies

Truckee Meadows Community College

Diploma - Cosmetology

International Academy of Style

Coursework - Business Administration and Management

University of Nevada-Las Vegas

Similar Profiles

CREATE PROFILE