Emily Piazza
Pocono Summit,PA
Summary
I am a highly motivated college graduate looking to continue to develop my practical skills in counseling. I am skilled in research and analysis and am interested in working in child and/or youth services. Ultimately I aim to continue undertaking a Master's level training in school counseling in combination with fulltime work.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student Success Advisor
The Princeton Review
12.2022 - Current
- Provided support and assistance to curriculum development professionals for courses and information systems.
- Enhanced student success by providing personalized academic advising and support.
- Collaborated with parents and teachers to help students reach potential.
- Analyzed student academic records to assess educational and career goals.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Assessed data gathering methods for validity and reliability purposes.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
Teacher Assistant
The Early Learning Garden
11.2020 - 04.2023
- Working with children, ranging from ages (infant-preschool)
- Helping assist in creative play and work centers with the children
- Assisting in daily cleaning as well.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Supported classroom activities, tutoring, and reviewing work.
Behavioral Health Technician
Friendship House
07.2016 - 12.2022
- Working one on one in a school/community based setting with children on the autism spectrum
- Focusing on collecting data, behaviors to help increase and/or decrease, and working towards clients treatment plan goals.
- Working towards client goals.
- Maintained patient records, documenting changes in patient condition.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Front Desk Clerk/Daycare Worker
Browns Gym
12.2018 - 05.2019
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Implemented marketing and promotional initiatives to increase occupancy.
Front desk coordinator/Wellness Advisor
Spa Kalahari
06.2016 - 06.2018
- Daily office and administrative duties
- Coordinate, schedule, and maintain appointments
- Upkeep of location including, restocking, inventory, laundry, and closing duties
- Problem solving for guest issues
- Continuing education courses using various training programs provided
- Required to meets goals for retail and upsells.
Lab Monitor
Keystone Work Study
09.2014 - 05.2016
- Monitor the computer lab and print making studio
- Assist students with class work and using lab technology
- Problem solve student's affairs.
Wellness Advisor
Massage Envy
05.2014 - 08.2014
- Responsible for daily office duties
- Coordinate schedules for over 30 therapists and Estheticians
- Maintain Client medical records per HIPA policies
- Client service resolution
- Risk management and business policy training and education
- Continue education on Spa and massage techniques.
- Met or exceeded monthly revenue and training goals.
Education
MBA - School Counseling
University of Scranton
Scranton, PA05.2025
Bachelors - Psychology
Keystone College
La Plume, PA05.2016
Skills
- Autism Experience
- Early childhood education
- Experience with children
- Childcare
- Microsoft Office
- Teaching
- Customer Service
- Organizational Skills
- Behavioral Health
- Toddler Care
- Social Work
- Caregiving
- Applied Behavior Analysis
- Behavior Management
- Classroom Management
- Babysitting
- Special Education
- Program Development
- Behavioral Therapy
- Group Therapy
- Individual Counseling
- Workforce Readiness
- Attention to Detail
- Crisis Intervention
- Student Advocacy
- Records Maintenance
- Lectures and Discussions
- Student Support
- Student Development
- Academic Support
- Emotional Support
- Problem-Solving
Certification
- First Aid and CPR
- Driver's License
Assessments
- Early childhood development, Familiar, 09/01/20, Knowledge of the development of children ages 0-3 and of ways to foster that development
- Early childhood development, Proficient, 02/01/22, Knowledge of the development of children ages 0-3 and of ways to foster that development
- Bartending, Proficient, 08/01/19, Understanding, pouring, and mixing drink orders.
- Administrative assistant/receptionist, Proficient, 11/01/21, Using basic scheduling and organizational skills in an office setting
- Customer service, Familiar, 02/01/22, Identifying and resolving common customer issues
- Attention to detail, Proficient, 02/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
- Spreadsheets with Microsoft Excel, Completed, 02/01/22, Knowledge of various Microsoft Excel features, functions, and formulas
Timeline
Student Success Advisor
The Princeton Review
12.2022 - Current
Teacher Assistant
The Early Learning Garden
11.2020 - 04.2023
Front Desk Clerk/Daycare Worker
Browns Gym
12.2018 - 05.2019
Behavioral Health Technician
Friendship House
07.2016 - 12.2022
Front desk coordinator/Wellness Advisor
Spa Kalahari
06.2016 - 06.2018
Lab Monitor
Keystone Work Study
09.2014 - 05.2016
Wellness Advisor
Massage Envy
05.2014 - 08.2014
MBA - School Counseling
University of Scranton
Bachelors - Psychology
Keystone College
- First Aid and CPR
- Driver's License
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