Emily Pilcher
Bentonville,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. A fast learner with a proven track record of relational and professional success.
Overview
3
3
years of professional experience
Work History
COMMUNITY ASSOCIATE - MEMBER PROGRAMMING
LEDGER
01.2024 - Current
- Cultivate a vibrant community environment amongst our members through planning weekly programs
- Use Canva to create eye-catching posters advertising multiple member programs per week
- Develop marketing strategies to promote events through social media, email campaigns, and partnerships
- Drive growth and promotion of the Ledger offerings by word of mouth and community engagement
- Develop and sustain partnerships with local businesses to ensure special offers to Ledger Members
- Cultivated and maintained strong relationships with vendors and clients, ensuring seamless communication and satisfaction throughout the program lifecycle
- Oversee all community boards in the building, advertising both Ledger and Bentonville Community events
- Managed programming budgets ranging from $1,000 to $4,100, always achieving cost savings through strategic vendor negotiations and resourceful planning.
COMMUNITY ASSOCIATE
WEWORK
09.2022 - 01.2024
- Serve as the face and frontline of the WeWork Legacy West Community
- Learn and remember over 891 member names, companies, and other important details that are conducive to relationship building and use that knowledge to provide personal member experiences and drive retention
- Responsible for onboarding 170 new member companies and assisting in creating an excellent move-in experience
- Conduct building tours for potential new members, providing knowledge about any and all products and memberships
- Complete scheduled, quarterly conversations with member accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience
- Consistently think outside of the box to advertise and deliver member events that are appealing, engaging, and inviting in order to maintain a high Net Promoter Score
- Create and distribute eye-catching posters to advertise multiple member events per week.
WORSHIP ASSOCIATE
PRESTONWOOD BAPTIST CHURCH
02.2021 - 09.2022
- Cultivate healthy relationships with various third parties including various local ministries and local children's groups
- Collaborate with cross-functional leaders to plan and execute services for 3-6 programs a week
- Coordinate logistics for ministry events of the church as assigned by Pastor
- Manage travel plans for over 300 youth on 4 separate domestic and international trips
- Managed social media platforms - Youtube, Facebook, and Instagram
- Coordinate and plan story and grid posts with outside content creators
- Use Hootsuite to schedule various posts per week.
Education
Bachelor of Science in Worship Studies -
LIBERTY UNIVERSITY
01.2022
Skills
- MS Office Suite
- Google Drive
- Canva
- YARDI Kube
- Salesforce
- Customer Retention
- Social Media Marketing
- Sales expertise
- Multitasking
- Organization
- Relational
- Creative
- Positive
Timeline
COMMUNITY ASSOCIATE - MEMBER PROGRAMMING
LEDGER
01.2024 - Current
COMMUNITY ASSOCIATE
WEWORK
09.2022 - 01.2024
WORSHIP ASSOCIATE
PRESTONWOOD BAPTIST CHURCH
02.2021 - 09.2022
Bachelor of Science in Worship Studies -
LIBERTY UNIVERSITY
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