Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior People Business Partner
Hotel Engine
11.2023 - Current
Collaborate with executive and departmental leadership to understand business objectives and develop People strategies that support growth and success.
- Serve as a trusted advisor to managers and employees, offering guidance on employee relations matters, conflict resolution, and performance management.
- Address and resolve complex employee concerns while ensuring fair and consistent application of company policies.
- Participate in evaluation and monitoring of training programs to ensure success
Follow up to ensure training objectives are met.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
Partner with external legal counsel as needed/required.
- Provide day-to-day performance management guidance to people leaders (e.g., coaching, counseling, career development, disciplinary actions).
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Provide guidance and input on business unit restructuring, workforce planning and succession planning.
- Support the organization through periods of change and growth, providing guidance on change management strategies, communication, and employee readiness.
Senior People Business Partner
Attentive
09.2022 - 11.2023
Acts as embedded partner to client groups providing real-time and proactive feedback and consultation to leadership
Partners with managers at all levels in areas of performance management, management training and coaching, organizational development, and employee relations.
- Implements and executes programs for identification, pathing, and retention of top talent
Drives consistency and high-bar for talent outcomes within client groups
Mentors others both in the client group and in the People team.
- Quickly identifies business needs; develops and presents solutions to senior leaders to help drive results in the organization.
- Demonstrates ownership to develop and drive People programs and processes from start to finish that align with organization's goals and values.
- Manages and resolves complex employee relations issues in partnership with the ER team
Conducts effective, thorough and objective investigations
Maintains in-depth knowledge of legal requirements
Escalates and engages Director PBP, Senior Director PBP, CPO or Legal as needed.
- Analyzes trends and metrics in partnership with the People Strategy and Analytics team to develop solutions, programs and policies
Raises concerns/trends to the PBP team, CPO and Legal as needed
Presents trends to stakeholders on a regular basis (monthly, quarterly, annually).
- Partner with managers and seek employee feedback to improve employee experience, culture and morale, and enhance employee value proposition.
- Advocate for organization's culture through partnership with ERGs, incorporating feedback into People programs and activities
Champion team diversity, belonging, equity, and inclusion as key deliverables of role.
- Provides guidance and input on business unit restructures, workforce planning and succession planning to support the business strategy.
Human Resources Business Partner
Attentive
06.2021 - 09.2022
Human Resources Business Partner
Listrak
10.2016 - 06.2021
Acts as a business partner for assigned Vice Presidents and departments, providing consultation and support on all Human Resources matters
- Serves as the primary HR contact for department Vice President and management team, providing consultation on all issues related to people
- Delivers Human Resources products and services including staff planning, performance management, employee relations, and compensation consulting to department managers and supervisors
- Consults with department leadership on staffing levels and hiring needs; partners with Talent Acquisition Partner on planning for hires
- Drives the performance management process ensuring that all employees are receiving performance feedback on a regular basis and a written evaluation annually
- Partners with Leadership and Organizational Development Manager in delivering orientation and onboarding, ensuring that every employee gains appropriate cultural and business foundations
- Leads and/or participates in organizational initiatives as assigned
Human Resources Generalist
Listrak
01.2015 - 10.2016
Working in Human Resources department for 250+ employee SaaS/digital marketing firm
- Responsible for maintenance of all HRIS - implemented several systems (1 HRIS, 1 performance management system, 1 time off system, 1 full-service HRIS)
- Benefits administrator for the company - organized and managed 2 open enrollments including consulting on plan design (adding insight for design and pricing), scheduling and conducting educational sessions, consulting with and assisting employees in enrollment, collecting and entering enrollments
- Consulting and assisting in employee relations issues
- Conduct all new hire orientations - onboarded 150+ employees to the organization, as well as assisting in redesign of orientation and onboarding process
Education
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General -