Emily Porras Armendariz
Mesa,AZ
Summary
Dynamic professional with a proven track record at PLS Check Cashing, enhancing customer satisfaction and expanding client bases through exceptional problem-solving and customer relationship management skills. Excelled in multitasking and attention to detail, significantly improving service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Supervisor
PLS Check Cashing
10.2023 - 09.2024
- Improved customer satisfaction by efficiently processing motor vehicle transactions and addressing inquiries.
- Performed routine data entry or document management.
- Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Expanded client base through consistent delivery of high-quality translation and interpretation services.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Warehouse Worker
Amazon
07.2021 - 10.2023
- Consistently lifted materials weighing as much as 40-50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operate pallets jacks and material moving equipment to receive and transport items.
Food Service Cashier
Frutilandia
04.2021 - 07.2021
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Maintained a clean and organized workspace.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
Food Service Worker
El Super Market
03.2021 - 04.2021
- Attended customers with packaging their food order.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
CBTis 197 Emiliano Zapata Salazar
Saucillo Chihuahua, Mexico 06-2020
Skills
- Training and mentoring
- Problem-Solving
- Multitasking
- Attention to Detail
- Adaptability and Flexibility
- Adaptability
- Team Collaboration
- Excellent Communication
- Department organization
- Inventory Control
- Employee Motivation
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
PLS Check Cashing
10.2023 - 09.2024
Warehouse Worker
Amazon
07.2021 - 10.2023
Food Service Cashier
Frutilandia
04.2021 - 07.2021
Food Service Worker
El Super Market
03.2021 - 04.2021
High School Diploma -
CBTis 197 Emiliano Zapata Salazar
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