Emily Post
Greenwood,SC
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Focus is prioritized on building positive, welcoming relationships between guests and other team members.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Chick-fil-A
428 By-Pass 72 Northwest, Greenwood, SC, 29649
08.2019 - Current
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized POS system to receive and process food and beverage orders.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Science - Clinical Psychology
Lander University
Greenwood, SC05.2026
High School Diploma -
Greenwood High School
Greenwood, SC06.2021
Skills
- Professional Appearance
- Exceptional Customer Service
- Excellent Communication
- Stress Management
- Adaptability
- Conflict Resolution
- Organizational Skills
- Time Management
- Strong Teamwork
- Verbal and Written Communication
- Guest Experiences
- Cleaning Techniques
Affiliations
- Blood Connection Volunteer
- Traveling Abroad
- Artist
- Pet Sitting
Timeline
Restaurant Team Member
Chick-fil-A
08.2019 - Current
Bachelor of Science - Clinical Psychology
Lander University
High School Diploma -
Greenwood High School