Emily Prater
West Richland,WA
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Paraeducator, Special Education
Richland School District 400
Richland, WA
04.2016 - Current
- Monitored student classroom and outdoors activities to promote student safety.
- Took care of diapering/toileting needs
- Working with 10 children (ages 3-5) in morning class and 10 children (ages 3-5) in afternoon class during social/emotional play time with their classmates, working on taking turns, sharing toys, using words or sign language to request what they want/need
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Phlebotomist
Kennewick General Hospital/Trios Health
05.2004 - 04.2015
- Reviewed and processed requisitions for laboratory tests.
- Was responsible for drawing blood on over 50 patients per day in all departments of hospital and promptly transporting specimens back to laboratory for processing and testing
- Worked various shifts, weekends, holidays
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Organized daily work based on collection priority.
- Assisted in training and onboarding new phlebotomists.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Childcare Assistant Teacher
Children's Garden Montessori Academy
06.2000 - 04.2004
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Gathered materials and resources to prepare for lessons and activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored outside play time
Customer Service
Baskin Robbins Ice Cream
01.2000 - 06.2000
- Delivered prompt service to prioritize customer needs
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Performed excellent customer care by responding to requests, assisting with product selection and offering free samples of ice cream to help decide what flavor they'd prefer
- Exhibited high energy and professionalism when dealing with customers and staff.
- Established workspace was to highest level of sanitary specifications
Customer Service
Bath & Body Works
11.1999 - 01.2000
- Seasonal position for holiday season
- Delivered prompt service to prioritize customer needs.
- Kept shelves stocked with products, displays organized and filled
- Cashier / monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Established excellent level of customer care by responding to requests, assisting with product selection
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with customers and coworkers
Education
No Degree - General Studies
Columbia Basin College
Pasco, WAPhlebotomy Certification - Phlebotomy
Columbia Basin College
Pasco, WA05.2004
High School Diploma -
Hanford High School
Richland, WA06.1998
Skills
- Professional Relationships
- Dependable, Flexible
- Hard working
- Patient and Kind
- Managing Multiple Tasks
- Excellent Customer Service skills
- Administrative Support
- Stock Management
- Cultural Sensitivity
- Active Listening
- Computer Proficiency
- Promote Products
- Restock Shelves
- Positive Rapport-Building
Timeline
Paraeducator, Special Education
Richland School District 400
04.2016 - Current
Phlebotomist
Kennewick General Hospital/Trios Health
05.2004 - 04.2015
Childcare Assistant Teacher
Children's Garden Montessori Academy
06.2000 - 04.2004
Customer Service
Baskin Robbins Ice Cream
01.2000 - 06.2000
Customer Service
Bath & Body Works
11.1999 - 01.2000
No Degree - General Studies
Columbia Basin College
Phlebotomy Certification - Phlebotomy
Columbia Basin College
High School Diploma -
Hanford High School
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