Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Pratt

Raleigh,NC

Summary

Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Account Executive

Party Reflections, Inc.
04.2019 - Current
  • Maintained a $1.8 million book for 3 consecutive years.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.

Event Coordinator

Cooke Rentals
03.2018 - 03.2019
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.

Assistant

Ed Stephenson and the Paco Band
09.2017 - 01.2018
  • Manage and maintain executives' schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Maintain scheduling and event calendars. Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Make travel arrangements for executives.

Assistant

Chad Biggs Event Planning and Design
07.2017 - 01.2018
  • Confer with staff at a chosen event site to coordinate details.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Review event bills for accuracy, and approve payment.
  • Evaluate and select providers of services according to customer requirements.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Plan and develop programs, agendas, budgets, and services according to customer requirements.

Front Desk Coordinator

Parlor Blow Dry Bar
08.2015 - 12.2017
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Communicated all client reservations to appropriate staff.
  • Served as a primary point of contact for members and guests for information on spa products and services.
  • Handled guest complaints calmly and professionally.
  • Managed social media accounts: Facebook, Instagram, and the company website.
  • Used Iconosquare

Education

Bachelor of Arts - Business Administration and Management, General

North Carolina State University
Raleigh, ND
05.2017

Skills

  • Logistics Management
  • Customer Service
  • Client relationship building
  • Strategic selling
  • New business opportunities
  • Territory management
  • Sales quota achievement
  • Business development and planning

Certification

CERP- Certified Event Rental Professional

Timeline

Account Executive

Party Reflections, Inc.
04.2019 - Current

Event Coordinator

Cooke Rentals
03.2018 - 03.2019

Assistant

Ed Stephenson and the Paco Band
09.2017 - 01.2018

Assistant

Chad Biggs Event Planning and Design
07.2017 - 01.2018

Front Desk Coordinator

Parlor Blow Dry Bar
08.2015 - 12.2017

Bachelor of Arts - Business Administration and Management, General

North Carolina State University

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