Emily Price
Stevensville,MD
Summary
Enthusiastic Pet Care Attendant, Customer Service Associate, and college student determined to work hard in various environments. Team-driven and compassionate towards all animals and plants. Experience in BSA Venture Crew including outdoor activities, team work, and first aid certification. Has actively participated in environmental science related course-work including a service-learning invasive species research project involving data collection, analysis, and hands-on field work.
Overview
3
3
years of professional experience
Work History
Pet Care Associate
Dogwood Acres Pet Retreat
06.2023 - Current
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
- Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
- Increased client retention rates through consistently delivering high-quality care.
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
Customer Service Associate
Wawa
07.2021 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Experience in completing food service and routine tasks in a timely manner
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Customer Service Associate
McDonald's
08.2020 - 01.2021
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Associate of Science - Environmental Science
Anne Arundel Community College
Arnold, MD05.2025
High School Diploma -
Kent Island High School
Stevensville, MD05.2022
Skills
- Customer Service and Assistance
- Data Collection
- First Aid Certification
- Invasive Species Research
- Plant Identification
- Environmental Assessment
- Animal Handling
- Sanitation Protocols
- Time Management
Timeline
Pet Care Associate
Dogwood Acres Pet Retreat
06.2023 - Current
Customer Service Associate
Wawa
07.2021 - Current
Customer Service Associate
McDonald's
08.2020 - 01.2021
Associate of Science - Environmental Science
Anne Arundel Community College
High School Diploma -
Kent Island High School
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