Adept at driving customer satisfaction and team efficiency, my time in the workforce showcases my ability to maintain high quality customer service. Excelling in cash handling, multitasking and customer service, I bring a blend of hard and soft skills that enhance workplace productivity and client relations.
Overview
6
6
years of professional experience
Work History
Service Deli Clerk
Albertsons
Weatherford, TX
04.2023 - Current
Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
Made food according to standard recipes with requested changes for customer satisfaction.
Delivered exemplary customer service to guests, to promote retention.
Worked a flexible schedule
Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
Prepared, rotated and packaged foods
Sales Associate
Bath and Body Works, Limited Brands
Weatherford, TX
06.2023 - 02.2024
Organized racks and tables to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash register, organized stock, kept the store clean and offered knowledgeable service to customers
Handled cash transactions efficiently while ensuring accuracy in all financial exchanges.
Performed returns, exchanges and refunds in accordance with store policy
Trained new employees to provide excellent service
Assisted with advertising brand rewards programs, seasonal promotions and new store policies
Store Manager
Yogurt Story
Weatherford, TX
12.2022 - 09.2023
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully through effective communication and positive feedback.
Handled employee scheduling and hiring
Handled shipment, inventory and truck delivery
Performed maintenance and repaired various equipment such as freezers, coolers, yogurt dispensers and pipes
Organized promotions and seasonal events
Dishwasher
Cracker Barrel
Weatherford, TX
06.2021 - 11.2021
Kept up with workload and occupied extra time by assisting other stations
Kept workplace clean and organized.
Kept dishes, utensils and glassware clean and rotated following safety standards
Closed the dish station and assisted kitchen and other stations in closing duties
Performed regular maintenance on dishwasher
Cross trained kitchen, maintenance and prep station
Cleared, washed and stacked all plates, dining utensils, and trays quickly
Cashier
Panera Bread
Alexandria, VA
09.2018 - 02.2019
Greeted customers and handled transactions.
Made recommendations .
Worked flexible schedule and extra shifts.
Handled cash register for cash and credit card transactions