Results-driven professional experienced in managing complex cases using a trauma-informed and person-centered approach. Demonstrates expertise in developing, implementing, and monitoring quality of life standards for individuals with disabilities, with a strong focus on accurate documentation of their progress. Proven ability to navigate challenging environments while prioritizing safety and well-being, effectively motivating staff to adhere to care plans. Committed to enhancing team collaboration and advancing best practices in disability care, while improving mental health outcomes for both individuals served and caregivers.