Emily Puddy
Fond Du Lac,WI
Summary
Accomplished professional with a proven track record at Fond Du Lac County, adept in critical thinking and resourcefulness. Excelled as a Deputy Probate Register and 911 Dispatcher, showcasing exceptional communication skills and expertise in CCAP and Microsoft Word. Completed a supervisory course, enhancing leadership capabilities and contributing to departmental goals.
Overview
11
11
years of professional experience
Work History
Deputy Probate Register
Fond Du Lac County
Fond Du Lac, WI
07.2019 - Current
- Act independently in place of the Probate Registrar in her absence
- Assist attorneys and pro se litigants with filing cases and documents for all probate case types
- Clerk all probate case types, swear in witnesses, take minutes and mark exhibits
- Review annual reports and accountings from guardians
- Work closely with other departments, attorneys and doctors
- Assist walk-ins with any questions including making appropriate referrals
911 Dispatcher
Fond Du Lac County
Fond Du Lac, WI
12.2012 - 10.2022
- Monitored Police and Fire radios to provide assistance to responding personnel
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for first responders
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems
- Certified training officer
- Enter and review warrants from the courts for accuracy
- Listened to medical calls for quality assurance to assist the department in attempting to become accredited
Education
Bachelor Of Science - Major - Administration of Justice, Minor - Pre-Law
Marian University
Fond Du Lac, WIAssociate Degree - Corrections And Criminal Justice
Moraine Park Technical College
Fond Du Lac, WISkills
- Critical thinking and resourcefulness
- Familiar with CCAP, Microsoft Word, AS 400 and other computer programs/office equipment used by the Probate Office
- Excellent communication and customer service skills
- Completed supervisory course at Moraine Park Technical College
Timeline
Deputy Probate Register
Fond Du Lac County
07.2019 - Current
911 Dispatcher
Fond Du Lac County
12.2012 - 10.2022
Bachelor Of Science - Major - Administration of Justice, Minor - Pre-Law
Marian University
Associate Degree - Corrections And Criminal Justice
Moraine Park Technical College