Summary
Overview
Work History
Education
Skills
Professional Governance
Timeline
Generic

Emily Quayle

Fletcher,NC

Summary

Dynamic leader with a progressive career across multiple disciplines. Detail-oriented team player with strong communication skills. Ability to handle multiple projects concurrently with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Clinical Education Operations Supervisor

HCA Healthcare Inc.
12.2021 - Current
  • Manage daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Developed key message frameworks to ensure consistent messaging across all channels and touchpoints within the organization.
  • Maintain open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Created compelling visual assets for use across multiple platforms, enhancing brand consistency and recognition.
  • Evaluate existing communication strategies and made data-driven recommendations for improvement, aiming to increase overall effectiveness.
  • Lead continuous improvement initiatives aimed at improving department communication, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Develop strong relationships with division leaders to better understand their requirements and tailor deliverables accordingly.
  • Manage multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
  • Enhance e-learning experience by designing interactive and engaging instructional materials.
  • Enhance team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Collaborate with subject matter experts to create accurate, relevant, and effective learning content.
  • Managed budgets and resources effectively to deliver high-quality clinical education experiences within fiscal constraints.

Clinical Education Coordinator

HCA Healthcare Inc.
03.2020 - 12.2021
  • Established collaborative relationships with interdisciplinary teams to enhance the onboarding process of new colleagues.
  • Increased training efficiency by streamlining processes and incorporating innovative teaching techniques.
  • Utilized advanced technology tools to facilitate remote learning during periods of social distancing.
  • Maintained live and virtual courses via online learning management system.
  • Designed and disseminated weekly and monthly newsletters within the division.
  • Maintained accurate records of learner progress, attendance, evaluations, and other relevant documentation as required by accreditation bodies.

Specialty Sales Team Leader

Target
06.2019 - 03.2020
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Mentored team members, helping them develop leadership skills and advance their careers within the organization.
  • Created and managed project plans, timelines and budgets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.

Assistant Manager

Soma Intimates
08.2017 - 06.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Managed recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Arts - Spanish And Sociology

Queen's University of Charlotte
Charlotte, NC
05.2017

Skills

  • Effective Communication
  • Content Development
  • Website Maintenance
  • Project Management
  • Teamwork and Collaboration
  • Compassionate Coaching
  • Task Prioritization
  • Self Motivation

Professional Governance

  • Mission Hospital Employee Advisory Council

- Member, Communications Manager (January 2024 - Present)

  • Center for Clinical Advancement Employee Engagement Committee

- Chair (August 2022 - Present)

  • Substance Use Disorder Task Force

- Member ( June 2022 - Present)

  • Division Nursing Professional Governance Council

- Member, Support Role (March 2020 - Present)

Timeline

Clinical Education Operations Supervisor

HCA Healthcare Inc.
12.2021 - Current

Clinical Education Coordinator

HCA Healthcare Inc.
03.2020 - 12.2021

Specialty Sales Team Leader

Target
06.2019 - 03.2020

Assistant Manager

Soma Intimates
08.2017 - 06.2019

Bachelor of Arts - Spanish And Sociology

Queen's University of Charlotte

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Emily Quayle