Overview
Work History
Education
Skills
Timeline
Generic

Emily Quintero

Homestead,FL

Overview

2
2
years of professional experience

Work History

Customer Service Leader

Pandora Southland Mall
08.2021 - Current
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Managed efficient cash register operations.
  • Managed inventory control, cash control, and store opening and closing procedures.

Sales Associate

Burlington
03.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Contributed to team objectives in fast-paced environment

Education

High School Diploma -

Homestead Senior High School
Homestead, FL
06.2021

Skills

  • Process Transactions
  • Organization and Recordkeeping
  • Sales Expertise
  • Calm and Professional Under Pressure
  • Coaching and Mentoring
  • Motivational Leadership
  • Maintaining Clean Work Areas
  • Customer Care
  • Cash Handling

Timeline

Customer Service Leader

Pandora Southland Mall
08.2021 - Current

Sales Associate

Burlington
03.2021 - 08.2021

High School Diploma -

Homestead Senior High School

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Emily Quintero