Emily Ramirez
Cypress,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician/Trainer
Spectrum Of Hope
07.2022 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
Sales Associate
Barefoot Campus Outfitters
09.2021 - 05.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened and closed store independently and prepared nightly bank drop for manager.
Associate
Chick-fil-A
06.2020 - 06.2020
- Maintained a high level of product knowledge, providing accurate information to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Worked varied hours, days, nights and weekends as business needs dictate.
Support Team Member
Tory Burch
11.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Shift Leader
Connie's Frozen Custard
06.2017 - 04.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Psychology
Sam Houston State University
Huntsville, TX05.2022
High School Diploma -
Cy-Fair High School
Cypress, TX06.2018
Skills
- Critical Thinking
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Dependable and Responsible
- Willing to Learn
- Calm and Professional Under Pressure
- Multitasking abilities
Timeline
Registered Behavior Technician/Trainer
Spectrum Of Hope
07.2022 - Current
Sales Associate
Barefoot Campus Outfitters
09.2021 - 05.2022
Associate
Chick-fil-A
06.2020 - 06.2020
Support Team Member
Tory Burch
11.2018 - 08.2019
Shift Leader
Connie's Frozen Custard
06.2017 - 04.2018
Bachelor of Science - Psychology
Sam Houston State University
High School Diploma -
Cy-Fair High School
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