Emily Rathmann
Franklin
Summary
Strong work ethic and customer service skills at Marcus Theaters. Good skills with customer experiences and engage students through effective communication and problem-solving. Experienced in classroom management and special education, fostering positive learning environments and promoting student success.
Developed strong customer service and organizational skills in fast-paced theater environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Theater Associate
Marcus Theaters
07.2024 - Current
- Assisted in managing daily theater operations, ensuring smooth customer experiences.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to execute promotional events and special screenings.
- Trained new staff on operational procedures and best practices for customer engagement.
Intern
Franklin Public School Dst
09.2024 - 06.2025
- Assisted in curriculum development and implementation of educational programs.
- Coordinated student activities and events to enhance engagement and learning experiences.
- Supported classroom management by implementing behavior strategies and reinforcing positive conduct.
- Collaborated with teachers to prepare instructional materials and resources for diverse learning needs.
- Tasked with helping students with special needs (autism) during class
Education
Bachelor of Science - Psychology
University of Wisconsin-Milwaukee
Milwaukee, WI05-2029
Skills
- Excellent customer service
- Strong work ethic
- Food safety
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- Clear communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Cash handling
- Relationship building
- Special education
- Classroom management
- Student engagement
- Classroom oversight
- Early childhood education
- Higher education
Certification
- First Aid Certified- Red Cross
- CPR Certified- Red Cross
- AED Certified- Red Cross
Languages
English
Native or Bilingual
Interests
- Gym Workouts
- Kayaking
- Fundraising Events
- Hiking
- Road Trips
Timeline
Intern
Franklin Public School Dst
09.2024 - 06.2025
Theater Associate
Marcus Theaters
07.2024 - Current
Bachelor of Science - Psychology
University of Wisconsin-Milwaukee
AP Scholar Award
I got awarded AP Scholar Award my Sophomore year at Franklin High School for scoring a 3 or more on 3 AP tests.