Emily Reagor
Fort Hood,TX
Summary
Driven Direct Support Professional Caregiver and Shift Manager with proven expertise in patient care, emotional support, and team leadership. Excelled at Another Option by enhancing client wellness and team performance through effective problem-solving and compassionate communication. Skilled in HIPAA compliance and multitasking, demonstrating a commitment to superior care and operational excellence.
Overview
3
3
years of professional experience
Work History
Direct Support Professional Caregiver
Another Option
Kelso, WA
09.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Shift Manager
Dairy Queen Grill & Chill
Kelso, WA
03.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Handled cash regularly.
Education
Diploma -
Kelso Highschool
Kelso, WA06.2023
Skills
- Disability Awareness
- Emotional Support
- Meal Preparation
- Personal Hygiene Assistance
- Community Integration
- Transportation Assistance
- Patient Care
- Self-Advocacy Support
- Nutrition monitoring
- Activity Planning
- Healthcare coordination
- Respectful and Compassionate
- Daily living assistance
- Special Needs Care
- Multitasking and Organization
- Supportive Companionship
- Medication Administration
- Behavior redirection
- Elderly Care
- Behavioral Management
- Client documentation
- HIPAA Compliance
- Complex Problem-Solving
- Heavy Lifting
- Documentation
- Time Management
- Compassionate communication
- Patient Management
- Medical Records Management
- Basic Housekeeping
- Dementia Care
- State regulations knowledge
- Flexible schedule and availability
- Dependable and Responsible
- Care Plan Management
- Incident Reporting
- Verbal and written communication skills
- Progress Documentation
- First aid and safety
- Medication and Appointment Reminders
- COVID-19 Safety Policies
- Direct Patient Care
- Mobility Assistance
- PPE Usage
- Disability Support
- Clear Communication
- Medication Management
- Attentive to People
- Fast Learner
- CPR Certification
- Meal Planning and Preparation
- Injury Prevention
- Cooking meals
- Childcare experience
Timeline
Direct Support Professional Caregiver
Another Option
09.2023 - Current
Shift Manager
Dairy Queen Grill & Chill
03.2021 - Current
Diploma -
Kelso Highschool