Emily Rehl
Ringoes
Summary
Highly motivated team player seeking a position in a professional environment where I can employ my skills and work experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Hunterdon Cardiovascular Associates
03.2023 - Current
- Took copayments and compiled daily financial records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Assisted patients in filling out check-in and payment paperwork.
- Handled customer service inquiries in person, via telephone and through email.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Built and maintained positive working relationships with patients and staff.
- Investigated insurance claims denials and appeals.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Educated patients on importance of preventive health care and insurance coverage.
- Entered patient demographic and insurance data into electronic medical record system.
- Verified insurance eligibility/ referrals and coverage for patients.
- Similar EMR System
- Balanced deposits and credit card payments each day.
- Contacted patients on annual renewal dates to offer assistance.
- helped patients schedule testing such as stress, echo & Etc.
Receptionist/Administrative Assistant
Hunterdon Care Center
03.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Organized, maintained and updated information in computer databases.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Lawrence High School
Lawrence, NJ06.2013
Some early childhood development degree requirement classes -
Mercer County Community College
West Windsor, NJ01.2013
Skills
- Medical Billing
- Eligibility Determination
- Bookkeeping Support
- Reception Management
- Appointment Scheduling
- Insurance verifying
- Patient greeting
- Patient Intake
- Customer Service
- Payment Collection
- Directing callers
- HIPAA Compliance
- Office Administration
- Scheduling appointments
- Data entry proficiency
- Document filing
- System updates
References
- Regina Link, (860) 542-6846
- Marcy Rehl, (908) 616-3953
- Emily Jee, (267) 884-6098
Timeline
Patient Service Representative
Hunterdon Cardiovascular Associates
03.2023 - Current
Receptionist/Administrative Assistant
Hunterdon Care Center
03.2021 - 03.2023
High School Diploma -
Lawrence High School
Some early childhood development degree requirement classes -
Mercer County Community College
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